Customer Support Coordinator - part-time (75%) (f/m/d)

Working at Freudenberg: "We will wow your world!" This is our promise. As a global technology group, we not only make the world cleaner, healthier and more comfortable, but also offer our 52,000 employees a networked and diverse environment where everyone can thrive individually. Be surprised and experience your own wow moments.Freudenberg Home and Cleaning Solutions is a Business Group of Freudenberg and a leading global supplier of branded cleaning systems as well as household and laundry care products. The portfolio includes brands such as Vileda®, and Vileda Professional®. The company employs more than 3,800 people and hosts a global distribution network .Some of your Benefits Personal Development: We offer a variety of trainings to ensure you can develop in your career.International Opportunities: Grow in your career through international exchange and global job opportunities.Performance Related Bonus: When you have an impact, you can reap the rewards.Flexible Work Models: We allow for flexible work models to ensure both professional and personal success.Sustainability & Social Commitment: We support social and sustainable projects and encourage employee involvement. MariborHybrid Work Freudenberg Gospodinjski Proizvodi d.o.o.You support our team as Customer Support Coordinator - part-time (75%) (f/m/d) Responsibilities define the goals for CIC team & control the performancecontrol / supervise order processing, complaint management and returns processingmonitor the level of service and delivery times, proposing possible solutions for improvement in order to reach the company's targetsQualifications higher education2+ years’ experience in same position2+ years of management work, including: motivation, goal setting, teamworkknowledge of English (B2-C1), Slovenian (C1-C2)knowledge of SAP, EDIThe Freudenberg Group is an equal opportunity employer that is committed to diversity and inclusion. Employment opportunities are available to all applicants and associates without regard to race, color, religion, creed, gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, national origin, ancestry, age, mental or physical disability, genetic information, marital status, familial status, sexual orientation, protected military or veteran status, or any other characteristic protected by applicable law.