Customer Support Manager in Delhi, Noida

Key Responsibilities Communicate with authors via calls, emails, and meetings to understand their requirements. Identify opportunities to upsell publishing, marketing, and promotional services. Maintain strong client relationships to ensure customer satisfaction and repeat engagement. Collaborate with internal teams to ensure smooth service delivery. Meet and exceed sales and upselling targets.About Company: Located in the metropolitan heart of the country, Blue Rose Publishers is an experienced and well-organized publishing company determined to provide the best services for book publication. Our experienced team members help the authors get a good handle on expectations, timelines, and budgets, besides taking care of all their publication needs like editing, design, distribution, and marketing, to make sure they achieve the success they deserve. We publish in all genres and languages and try our best to give our authors the best opportunities to reach out to the widest possible range of readers. Established in October 2012, we have 8,000 or more registered authors, thousands of followers on different social media sites, and a phenomenal reach in over 140 countries. With more than 50 creative souls on board and 1000 or more accomplished dreams on various shelves, Blue Rose has now become a huge family that is growing with every passing day & becoming the best book publisher in India.