Customer Support Representative-Chat/Voice

Job Title: Customer Support ExecutiveCompany Description: We are seeking a Customer Support Executive to join our team and provide outstanding support to our customers. The ideal candidate is a motivated problem solver who is passionate about providing exceptional customer service.ResponsibilitiesRespond to customer inquiries and resolve issues promptly via phone, email, or chatMaintain a positive, empathetic, and professional attitude toward customers at all timesIdentify and assess customers’ needs, and provide appropriate solutions or alternativesKeep accurate records of customer interactions, transactions, comments, and complaintsCandidate Profile RequiredProven customer support experience or experience as a client service representativeStrong phone contact handling skills and active listeningExcellent communication and presentation skillsAbility to multi-task, prioritize, and manage time effectively