Customer Support Representative

🚀 We’re Hiring: Customer Support Representative (On-Site – In Multan)GlitchGone is a fast-growing tech agency working with international clients. We specialize in CRM systems and custom solutions. We are looking for a confident, tech-oriented Customer Support Representative who can communicate clearly, solve problems efficiently, and assist clients professionally via Live chat and Zoom calls.If you are fluent in English, quick to learn, and enjoy helping people, this opportunity is for you.📍 Location:Wapda Town Phase 2, Multan, Punjab (On-Site Position Only)🕒 Working Hours:8-Hour Shift6 Days a WeekRotational Shifts (Morning, Evening & Night)Weekend Availability Required💼 Key ResponsibilitiesProvide live chat supportConduct zoom callsIdentify, troubleshoot, and resolve technical issuesExplain solutions clearly in simple, step-by-step instructionsEscalate complex issues to the technical team when neededDeliver a smooth, friendly, and professional client experience at all times👤 Ideal Candidate ProfileExcellent command of spoken and written EnglishStrong problem-solving and analytical thinking skillsProfessional, patient, and customer-focused mindsetAble to work rotational shifts, including weekends🎯 Preferred (But Not Required)Prior experience in Customer SupportFamiliarity with CRM SoftwaresIT / Computer Science background💰 CompensationProbation Period: 2 Months (10K per Month Stipend)Post-Probation Salary: Performance-Based (35,000 to 60,000 per Month)🌟 Why Join GlitchGone?Develop high-value technical and communication skillsExposure to CRM systems and real-world business operationsStructured career growth in a scaling tech agencyPerformance-driven and professional work environmentIf you’re ambitious, tech-savvy, and ready to build a long-term career in the tech industry, we’d love to hear from you.