Customer Support Representative

Company Description Namuve offers luxury rentals with seamless management and expertly curated stays and investments worldwide. Our focus is on providing transparency and elevated experiences at every step. We prioritize high-quality services and exceptional customer satisfaction to create lasting memories for our clients. Role Description This is a full-time on-site role for a Customer Support Representative, located in Lahore. The Customer Support Representative will be responsible for addressing customer inquiries, providing excellent customer service, troubleshooting issues, and ensuring overall customer satisfaction. The representative will handle communication via various channels and assist clients with their needs and concerns in a timely and efficient manner. Qualifications Customer Support, Customer Service, and Customer Satisfaction skillsEffective Communication skillsTroubleshooting skills for resolving issuesAbility to work independently and as part of a teamStrong organizational and problem-solving skillsExperience in the hospitality industry is a plusBachelor's degree or equivalent in a related field