ABS INTERNATIONAL

Customer Support Representative (Night Shift) — On-site, Karachi

Posted: 21 hours ago
mid

Job Description

Location: Karachi (On-site) • Type: Full-time • Shift: Mon–Sat, 6:00pm–2:00am or 10:00pm–6:00am Pay : PKR 45,000–50,000 + incentives (typical total PKR 63,000–78,000+/mo)About ABS International A 16-year BPO partner for US/UK/CA clients. Stable teams, paid training, and fast, merit-based promotion.What you’ll doHandle inbound customer calls (occasional outbound follow-ups).Solve on first contact; protect CSAT / AHT / FCR.Join daily coaching; hit weekly targets.You’ll bring6+ months international voice support (BPO/call center).English B2+ (clear, neutral accent).De-escalation, active listening, and CRM basics.Night-shift, on-site availability in Karachi.What you’ll getBase PKR 45–50K + incentives (typical total 63–78K+).Paid training, daily coaching, monthly recognition.Promotion track: CSR → Senior → Team Lead → Supervisor.Daily cash rewards, punctuality bonus, gadget prizes.How to apply (fast) Use LinkedIn Easy Apply. Attach your CV and add one line: “Result: ____ (e.g., raised CSAT 84% → 92% in 60 days).” Shortlisted candidates hear back within 48 hours for a quick voice screen.

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