Job Description
Join a brand-new American Shared Services Centre located in the heart of Budapest. Whether you’re an experienced professional, a recent graduate, or considering a career change, we welcome you to become part of the team.Main responsibilities:Assist customers with troubleshooting and answering questionsCommunicate clearly and professionally through email and portal inquiriesDocument customer issues and solutions accurately in the systemStay informed about our products and services to provide up-to-date supportCollaborate with other teams to resolve complex customer casesRespond to customer inquiries in a timely and helpful mannerRequired skills:Good command of English and fluency in DanishStrong communication and problem-solving skillsCustomer-focused mindset with patience and empathyExperience in customer support is a plus, but not requiredWhat our partner can offer to you:Join a brand-new American Shared Services CentreWork in a friendly, inclusive, and international teamFull training providedModern office with hybrid work optionsCompetitive salary and benefits package
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