Officer in Domestic Payments team

Job DescriptionCan you imagine yourself being a key person delivering payments-related solutions for corporate and private customers in all Danske Bank branches?If yes, you can make it happen by joining Danske Bank Lithuania, where we deliver high-quality financial solutions to customers. From an out-tasking model approach, our department evolved into a set of competence centres with end-to-end process ownership, a business mandate, and a direct impact on the customer experience. There you will be a part of a key strategic hub responsible for a broad range of banking operations, professional services, business support functions, and front-end product development.

We are 15 members team located in the newest and most modern Meadow building in Danske Campus, Vilnius. Our focus is both ensuring a great customer experience and creating a great atmosphere based on values and openness within the team. Depending on your experience and knowledge, we may offer you a different seniority of the role. Danske Bank supports a high degree of workplace flexibility (we currently use a hybrid work model, where we work at least 3 days in the office). “Everyone is welcome - bring your authentic and full self to work. ”About you:

Handle various payments requestsDeal with requests received from Scandinavian colleaguesEnsure high-quality services for our customersInvestigate unusual situations related to paymentsHandle daily communication with our stakeholdersElaborate on process improvement (lean, robotics, automatization)Manage workflow according to established deadlinesYou will: Previous experience working with operations or administrative tasks Strong focus on teamworkIntermediate English skillsHigh level of accuracy and qualityCustomer focus with a “can-do” mindsetWe offer: Monthly salary range from 1440 EUR to 2160 EUR gross (based on your competencies relevant for the job). Additionally, each Danske Bank employee receives employee benefits package which includes: Growth opportunities:

professional & supportive team, e-learnings, numerous development programs; (incl. professional certificates); 100+ professions for internal mobility opportunities. Health & Well-being: a diverse, inclusive, work & life balance work environment; additional health insurance; mental well-being practices; partial psychologist counselling compensation; silence and sleep zones at the office; game rooms. Hybrid working conditions: Work from home up to two days a week; home office budget (after the probation period); modern Danske Campus workplace developed with anthropologist for the best employee experience. Additional days of leave: for rest, health, volunteering, exams in higher education institutions, and other important activities. Moreover, for seniority with Danske Bank.

Monetary compensation package: accidents & critical diseases insurance; financial support in case of unfortunate events, travel insurance; IIIrd Pillar Pension Fund contribution. See all the benefits HERE . Your title in job contract will be Officer - Service Delivery. If you're interested in this role and joining my team, feel free to contact me and I will answer your questions! - Ernest Krinickij Leader of team. About UsDanske Bank is a Nordic bank with bridges to the world around us. For 150 years, we have supported people and businesses in releasing their potential.

A career with us is an opportunity to join a community of 22,000 colleagues in a culture where we are committed to Teaming Up, Owning It and Being Open. Together, we are on a journey to transform Danske Bank into a better bank. For our customers, our employees and the societies around us.