Data Analyst

Full-time, 12-month fixed-term contract opportunityHigh-performing, respected organisation in convenient Sydney CBD locationFlexible hybrid working environment (3 days working from home)Grow your skills with comprehensive training and developmentLooking for a career move where you can make a difference?At EWON, we provide consumers with independent, free, informal dispute resolution services in the energy and water sectors. We strive to achieve fair and reasonable complaint outcomes, and our vision is for all NSW people to have equal and affordable access to energy and water products and services. Joining our team offers a unique career experience in a dynamic and rewarding environment.About the RoleWe are seeking a motivated Data Analyst to join our Information & Data team. In this role, you will play a key part in extracting actionable insights from rich complaint datasets within the energy and water sectors, ultimately contributing to fairer outcomes for consumers and communities.You will collaborate with teams across the organisation to understand their data needs, help unlock the value of data, and support strategic and operational decision-making. This position also works closely with the Lead Data Analyst on data projects, reporting, and continuous improvement initiatives.Key AccountabilitiesDefine, document, and maintain key business datasets to enable timely, accurate insights.Maintain backend cloud-based data infrastructure, including dataflows and pipelines.Collaborate with technical business analyst and internal stakeholders to create and maintain reports and dashboards.Support ad hoc data projects led by the Lead Data Analyst.Ensure secure, automated data access for producing insightful, visually engaging reports.Contribute to the ongoing development of EWON's data analytics capabilities, governance frameworks, and data standards.Deliver analytical reports and dashboards that support business operations, decision-making, and planning activities.Required Skills and ExperienceTertiary degree in Data Science, Computer Science, Information Technology, Statistics or a related fieldDemonstrated experience working as a Data Analyst or in a similar role within AustraliaStrong skills in data extraction, manipulation, and analysis using tools such as Power BIProficiency in analytical programming languages and tools such as DAX, T-SQL, and PySparkHands-on experience with cloud-based data platforms (e.g., Azure Synapse, Microsoft Fabric)Experience with CRM systems, preferably Microsoft Dynamics 365Experience working with Microsoft SQL Server / Azure SQL.Knowledge of SSRS and RDL file maintenance.What we can offer youAccess to a wide range of flexible working options including working from home and a flexible time-off program.Additional leave benefits including birthday leave and above-minimum sick and carer's leave.Life insurance, and salary continuance insurance.Ongoing professional development and career growth.An exciting wellbeing program with extensive offerings.ApplicationsIf you are ready to take the next step in your career and become part of our dynamic team, then we'd love to hear from you.To apply, please visit the recruitment portal on our Careers page. Your application should include:a current resumea cover letter outlining why you are interested in the role, and how your skills and experience meet the Essential and Desirable requirements set out above.Interested but need more information?To find out more about working at EWON and to view the position description, visit our website: www.ewon.com.au.Applications close Sunday 2 November 2025.EWON Equal Opportunity StatementAt EWON we are committed to an inclusive culture and continue to strive for diverse representation that reflects the communities in which we work, and in which our members operate.The diversity of our people is one of our greatest strengths and an inclusive workplace enables us to deliver more sustainable solutions for our people, customers, members and communities.We welcome and encourage applications from all gender identities, disabilities, ages, religions, ethnicities and cultures.We provide appropriate assistance for candidates with disabilities or special needs throughout the recruitment process upon request.Applications from agencies will not be considered at this time. Please note that only shortlisted applicants will be contacted.