Data Analyst

Qiscus is an Agentic Customer Engagement Platform that adapts intelligently to customer behavior, unifies conversations, and fits seamlessly into your systemsenabling personalization at scale and real business impact. Data is essential to be taken into consideration for any crucial decision as it provides valuable business insights. We are looking for a data analyst who will optimize and redesign our data pipeline architecture to support product development and data initiatives. We need an individual who is highly passionate in data analysis who possess a problem-solving aptitude. If you find that you fit this role, come join us!What You Will DoAnalyze data using statistical techniques and provide perpetual reportsDevelop and implement databases, data collection systems, data analytics and other strategies to optimize statistical efficiencyAcquire data from primary or secondary data sources and maintain data systemsDiscover, analyze, and interpret trends in complex data sets to gain valuable insightLocate and define new process improvement opportunitiesAnalyze data that is beneficial to enhancement of product development and customer experience (CX), marketing techniques and business strategies.What You Will Bring To The RoleExperience using statistical computer languages (R, Python, SQL, etc. or even Excel)Interested in data analysis including business data analysisFamiliar with SQL and database structureKnowing basic Python is a plusExperience working with and creating data architecturesExcellent written and verbal communication skills for coordinating across teamsStrong problem-solving skills with an emphasis on product developmentStrong analytical skill with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracyAdept at queries, report-writing and presenting findings