Data Analyst [Senior/Lead with Azure]

We are seeking a skilled Data Analyst with a focus on Azure technologies. You will play a vital role in data migration, analysis, and visualization to support our clients' needs. If you are passionate about leveraging data to drive insights and improvement in customer service, we encourage you to apply. ResponsibilitiesEnsure comprehensive and accurate data migration using Azure Data FactorySet up report datasets for further custom report development in Power BI to build a custom intelligent analytics layer for the clientCollaborate with stakeholders to understand reporting needs and deliver insightsProvide data analysis to support customer service agents and enhance the quality of customer service by identifying support trends and common issuesEnsure availability of complete and accurate customer data Requirements3+ years of experience as a Data Analyst in similar projectsBackground in data integration, reporting, and analytics in customer service contextsExperience in Azure Data Lake for data storage and managementProficiency in Azure Data Factory for data migration and ETL processesBackground in data modeling principles and best practicesExperience with data analysis techniques to derive actionable insightsFamiliarity with managing data integrity and systems of recordStrong analytical and critical thinking abilitiesExcellent communication and collaboration skillsAbility to work independently and as part of a teamAttention to detail and problem-solving skillsStrong verbal and written communication skills in English, at least at a B2 level Nice to haveExpertise in Microsoft Power BI for creating custom reports and dashboards We offerWith us you can:Work on a flexible schedule remotely or from any of our comfortable offices or coworking spaces in UkraineReceive the necessary equipment to perform your work tasksChange projects and technology stacks within EPAMGain experience in various business domains (Insurance, E-commerce, Healthcare, Finance, Travelling, Media, Artificial Intelligence, and more)Relocation opportunities may be available for eligible candidates, depending on the role and openings at other EPAM locationsParticipate in volunteer, charity programs and communities (both technical and interest-based)We focus on your professional growth:You can plan your individual career path together with your managerReceive regular feedback from colleaguesImprove your English for free with certified teachers (Speaking Clubs, client interview preparation courses, etc.)Get the opportunity to undergo free training and certification in AWS, GCP, or Azure CloudsUse the internal E-learn training program (18,200+ specialized training and mentoring programs)Access corporate accounts on LinkedIn Learning, Get Abstract and other partner resourcesStudy at EPAM Solution Architecture School with the instructors who are practicing architectsDevelop as a leader, join Delivery Management, Resource Management, Leadership Essentials school and moreParticipate in internal communities (500+ meetups, technical discussions, brainstorming sessions, online events and conferences annually)What we offer:Vacation and sick leave (including a sick leave without a medical certificate)A wide range of Voluntary Medical Insurance programs providing both medical treatment and various preventive options (including sports activities)Medical insurance for family members at corporate ratesCompany support during significant life events (childbirth or adoption, marriage, etc.)Support for psychological comfort: discounts on services from mental health specialists or coaches, thematic trainingE-kids program - a free programming language training program for EPAMers' children Kindly note that this role supports remote work, but only from within Ukraine. Kindly be advised that the set of benefits, including learning, certification, and other opportunities, may vary depending on the role you apply for. Our recruiter will be able to share more details about the specific opportunity during your general interview. EPAM strives to provide its global team of over 61,700 professionals in more than 55 countries with opportunities for professional growth from day one of collaboration. Our colleagues are the source of EPAM's success, so we value cooperation, strive to always understand our clients' business and aim for the highest quality standards. No matter where you are, you will join a dedicated, diverse community that will help you realize your potential to the fullest.