Data Center Operations Analyst (Senior/Lead)

We are looking for a Data Center Operations Analyst (Senior/Lead) for one of our banking clients in Toronto.Client : BankContract : 6 month Contract to permLocation: Barrie or Scarborough DatacentreOnsite Requirement : 5 days onsite, with OT as needed with potential shift work We are looking for someone with diverse skills and some background in this space to carry out a broad range of operational service and support assignments.Experience5–10 years in data center operations, infrastructure management, or similar rolesTechnical SkillsStrong knowledge of data center infrastructure (servers, cabling, power, cooling, storage, virtualization) and network fundamentals (Ethernet, TCP/IP). Proficiency with Fluke and fiber testers, cable scanners, and monitoring tools.Tools & PlatformsServiceNow (incident/change/problem management), Microsoft Office Suite, and enterprise monitoring/DCIM systems.Financial AcumenExperience with budgeting, forecasting, and cost control for infrastructure operations.Project ManagementFunctional understanding of project management principles; ability to manage and deliver multiple workstreams.Cloud & Infrastructure InsightUnderstanding of hybrid environments — private/public cloud, on-prem systems, and their interdependencies.Soft SkillsStrong analytical and communication skills, leadership, and ability to work independently while coaching others.You'll work under minimal supervision on data center management, maintenance, installs and decommissioning, performance, and incident management, as well as technical support activities.Lead strategic technology initiatives, build, and maintain key elements of the firm’s enterprise infrastructure and associated project portfolioProvide leadership for delivery of 24/7 service operations and KPI compliance and audit. Establish and maintain metrics, key performance indicators, and service level agreements to continually improve the DC performance.Manage remote sites as well as schedule/monitor work performed by third party vendors.Business Continuity Plan Management, assuring our BCP documentation is current and approved by managementAttend meetings to capture business requirements for DC Capacity planning and workflow management. Maintaining corporate databases and ensuring compliance with internal and external audit regulations.Support applications and systems by meeting or exceeding standards and service levels while minimizing operational risk.Promptly schedule equipment installs and cabling request, engage partners. plan parallel work streams when possible.Partner closely with stakeholders to improve production environment stability.Leads the support of Data Center infrastructureReviews, participates, and implements procedures.Research industry standards, best practices and new innovations in technology and makes recommendations. • Provide quality service and solutions consistent with objectives and client requirements.Effectively handle incident management for outages.Ensure timely notification and escalation of possible issues/problems, options, and recommendations for prompt resolution.Dive into design, review, and integration of all application requirements like functional, security, integration, performance, quality, and operations.Proficient with fluke testers and fiber testers, and scannerKnowledge of interrelated power, space, and cooling as it relates to Data Centers InternalProvide expertise to other functional areas (technology, trends, and processes).Join projects aimed at evolving the base infrastructure, deploying new technologies, or optimizing the operational environment.Deploy base infrastructure components for all environments.Follow change management procedures. ensure proper testing, sign-off, monitoring.Monitor system life cycles, ensure specifications and functionality support business. objectives and architecture decisions.Use meaningful metrics to monitor environment's performance.Participate in disaster recovery planning (Define, Review, Test).