Data Center Support Associate - Boston, MA

EVOCATIVE is a global provider of data center, colocation, and managed services, looking to continue developing our operations. We are looking for a highly motivated individual interested in joining and growing with us. We are currently looking to hire a full-time Data Center Support Associate position in our Boston, MA Data Center.Job Summary: The Data Center Support Associate position reports directly to the site manager and takes directions from on-duty technicians to perform physical security for the data center while assisting with basic operational and technical tasks—gains foundational skills to progress into a Data Center Technician 1 role.Supervisory Responsibilities: No supervisory responsibilities.Duties/Responsibilities:Signing in customers, vendors, visitors, and contractors into our visitor management systemVerify visitors' credentials against the customer access listEscorting customers, visitors, contractors, and vendors to their respective areas of the facilityCreating access badges for customers and vendors with the correct access level in CCURE 9000Enrolling badge holders into the biometric systemConducting facility rounds and completing the rounds checklistReceiving and logging packages delivered via carriers to the siteWorking with technical staff and management to maintain security systems and the operationality of security systemsMonitoring video cameras to maintain the security of the data centerAssisting with investigations, including pulling video and journal reports from Victor & CCURE 9000Working in a ticketing system to update and close out tickets relating to the security functionAssist with basic operational tasks and customer supportAssists with technical tasks under the supervision and guidance of data center technicians, engineers, and supervisor/managerRequired Skills/Abilities:Excellent verbal and written communication skillsExcellent interpersonal and customer service skillsExcellent organizational skills and attention to detailProficient with Microsoft Office Suite and basic computer skillsWilling to train in the technical aspects of a data centerEducation and Experience: High school diploma or equivalent work experience. At least two years of related experience preferred.Physical Requirements: Must be able to lift up to 50 pounds at times.This job description provides a high-level overview of the work performed. Additional duties may be assigned as required.Evocative is an equal opportunity and affirmative action employer. Qualified applicants will be considered regardless of their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.Powered by JazzHRr6y7Y2qlBY