Data Centre Electrical Shift Engineer

Ko wai mātou? - About usWe are Spark, New Zealand's largest, multi-brand digital services company offering mobile, fixed network and IT services in addition to other adjacent services to millions of New Zealand consumers and businesses. Home to inspired, forward thinkers, Spark people are at the heart of our purpose to get stuck in to enable New Zealanders to unleash their own incredible potential using the amazing technology and digital experiences we deliver. Our progressive, straight up approach to technology is evolving every day and we have a thirst for fresh, creative energy to join us in sparking New Zealand's digital future.We operate in an exciting and constantly evolving industry, where the pace of change brings new and unique challenges every day, so we operate using Agile ways of working to allow us to meet the fast-changing needs of our customers. Agile replaces the traditional hierarchical organisational structure to produce a transparent, collaborative environment with highly productive teams who are empowered to deliver better outcomes for our customers, communities, and all of New Zealand.Mō tēnei tūranga mahi - About the role:As DCE Shift Engineer, your role is crucial in maintaining the operational integrity of a data center, ensuring that all systems function efficiently and reliably. The shift engineer has oversight of 24x7 operation of engineering systems, leads incident resolution and is familiar with all engineering processes associated with the Facility.Ngā mahi o ia rā – Daily tasks:Operations Management - including emergency response; maintenance; trouble shooting; system monitoring; engineering records; shift workRisk Management & Business Continuity - including process testing; 24x7 availabilityService Management - including power requests; request response; communicationStakeholder Management - including communication; escalationsContinuous Improvement - operational maturity; trainingTō wheako - Your experience:Relevant work experience in a critical environment, working with the operation of building cooling, electrical, mechanical, life safety systems, Electrical Power Monitoring Systems (EPMS) and Building Monitoring Systems (BMS)Electrical certification (NZCE – Electrical) or a NZ Registered ElectricianExperienced in the operation of all PBS systems including proficiency in the operation of BMSExperience and proficiency with common desktop applications, particularly ExcelDemonstrates Ability to effectively analyse, resolve & communicate technical issues in service angles with understanding of the complexities of operating mission critical Data Centres & Network BuildingsEasily works with personnel at all levels, clients, internal stakeholders, Data Centre service line and supplier organizations to drive SLA commitmentsStrives to create an excellent team climate with rewards & recognition to drive performance & standards to meet and exceed the operational requirementsAbility to provide 24x7 shift coverageKnowledge of Uptime Institute, TIA-942 Telecommunication Industry Association standard for Data Centres and/or ANSI/BICSI StandardsProven experience in supporting positive team cultureIf you're someone with a positive attitude and would love exposure to some amazing growth opportunities, we encourage you to apply for this exciting opportunity. Join our Critical Environments - Operations Team at Spark NZ and help shape the future of the telecommunications industry in New Zealand.He aha te take e uru ai koe ki a mātou – So, why choose us?Te Kanorau me te Whakawhāiti mai - Diversity and Inclusion:At Spark, we are constantly looking for ways to build a more inclusive culture. Our vision is for diversity and inclusion to be “how things are done at Spark”, embedded into our day-to-day activities, standards, and business practices. We want you to feel totally comfortable bringing your whole self to work regardless of your gender, ethnicity, orientation, age, or ability.Toitū - Sustainability:Sustainability is a key focus for us. We are dedicated to supporting Aotearoa New Zealand’s recovery and economic transformation. The principle of equity is at the very heart of our approach, and we remain committed to working in partnership to make a positive contribution to digital equity in line with our focus on Diversity and Inclusion.Ō tatou painga – our Benefits:Our people matter and we make sure we look after them. As a valued employee of Spark, we’ve got our people covered with a range of leading benefits including:Wellbeing – Comprehensive medical insurance, life and income protection. Access to wellbeing coaches, EAP and in-house Specialist Clinical support through our leading Mahi Tahi Wellness programme.Hybrid Ways of working– for most teams at Spark this means being in the office for 4 days a week, and 1 day being flexible.Leave – in addition to four weeks annual leave, we offer purchased leave, enhanced parental leave payments & support, and study leave.Spark Credit – We provide permanent employees with $120 monthly Spark credit to use on any of our amazing products.Spark Share scheme – periodically we offer the opportunity to buy into our share scheme.Career Development – access to an internal marketplace that connects employees with experiential, on the job learning across Spark.Ngā pūkenga Motuhake – the must haves:Due to the nature and urgency of this role, we are only considering applicants that are based in New Zealand with permanent residency, citizenship, or a valid work visa (with at least 18 months remaining)