Data Management Manager

About The RoleAs the Data Management Manager, you will lead the Data Management team in delivering accurate, standardized, and high-quality catalog data across TecAlliance Americas. Acting as the primary client contact, you will oversee workload planning, process efficiency, and quality control to ensure that all catalog goals are achieved using ACES, PIES, TecDoc, and PartCat standards.This role combines technical expertise, client management, and people leadership — mentoring team members, managing Jira-based task allocation, and aligning client expectations with operational capabilities. By fostering collaboration, accountability, and continuous improvement, you will directly influence TecAlliance’s reputation for excellence and data reliability across the region.Key ResponsibilitiesPrimary FocusLead the Data Management team to ensure catalog quality, efficiency, and client satisfaction.Act as the primary client contact for all catalog-related initiatives, defining deliverables and timelines.Oversee quality control and standardization across ACES, PIES, TecDoc, and internal catalog systems.Daily TasksPlan and allocate catalog workloads using Jira to ensure efficient and balanced capacity.Monitor client tickets, communications, and deliverables for timely and professional resolution.Review and approve catalog data entries, ensuring accuracy and compliance with standards.Maintain up-to-date process documentation, workload reports, and KPI dashboards.Participate in client and internal meetings to review progress and align expectations.Goals & ObjectivesMaintain 100% compliance with catalog data standards and internal quality benchmarks.Continuously improve catalog accuracy, turnaround times, and client satisfaction metrics.Track, report, and present quarterly KPIs and team utilization reports to leadership.Collaboration & ReportingPartner with the EVP Americas, Managing Director México, and JNPSoft leadership to align operations.Coordinate regional process improvement initiatives with other global data management teams.Share best practices, lead training sessions, and drive adoption of standard methodologies.Additional ContributionsCoach and mentor team members through regular feedback and performance reviews.Facilitate technical training sessions (ACES, PIES, TecDoc, PartCat) to enhance team capability.Foster a culture of accountability, open communication, and continuous learning.Identify efficiency gaps and implement standardized catalog workflows across regions.Utilize Jira and reporting tools to monitor workload capacity and optimize productivity.Recommend tools or process changes that enhance data quality and team performance.Coordinate with JNPSoft leadership to organize annual cross-team events for knowledge sharing.Your ProfileEducationBachelor’s degree preferred (Data Management or related field).Equivalent experience in automotive data management accepted.Experience5+ years in data management or the automotive aftermarket industry.Proven success leading catalog or data management teams.Experienced in resource allocation, quality assurance, and KPI reporting.Strong client relationship management and stakeholder communication skills.Skilled in technical standards such as ACES, PIES, TecDoc, and PartCat.Skills & ToolsDigital Tools: Jira (Advanced), Excel (Advanced), PartCat (Expert), Outlook, MS Office Suite Data Management: Data validation, cleansing, standardization, and ACES/PIES/TecDoc alignment Technical Expertise: Automotive terminology, VIO/OE data, catalog integration workflows Methodologies: KPI tracking, workload optimization, process documentation, and reportingBenefitsHybrid work model: 3 days remote, 2 days on-site.Competitive Salary – based on experience and market benchmarksStatutory and above-statutory benefitsCompany-Provided Equipment – everything you need to succeed from day oneCultureAt TecAlliance, we believe that people do their best work when they feel valued, trusted, and part of a supportive team.Our Values in Action – We live ownership, cooperation, entrepreneurial thinking, and self-reflection, working together as ONE team.A Team That Celebrates Together – From project wins to personal milestones, we believe there’s always something worth celebrating.Come As You Are – Whether you’re a T-shirt person or a button-up enthusiast, we value authenticity over dress codes.Professional but Human – In customer-facing roles, you’re the face of TecAlliance. We expect professionalism, but we trust your judgment on when to add personality, humor, and warmth - because customers remember how you made them feel.Your Voice Matters – You’ll help shape our value-driven culture and agile transformation. We’re curious, collaborative, and ready to tackle challenges together.