Data Operations Analyst

As a leading global energy company, we provide heat, light and mobility to customers worldwide. Across the bp landscape, we’re home to a range of brands across many areas of our industry.  We’re investing in today’s energy system and helping build out tomorrow’s. So while we’re still in oil and gas, over the next decade we’ll become a different kind of energy company. We’re decarbonizing and diversifying our business, fundamentally transforming what we do so we can reach net zero by 2050 or sooner. We also have a strong mission to help the whole world reach net zero too – working across our industry to improve people’s lives. It's an exciting time to join bp. Meeting the energy challenge requires many different approaches and solutions. And as part of Finance Business & Technology (FBT), you’ll be fully connected into the world of bp. You’ll play an increasingly important part within a network of like-minded colleagues partnering on strategic projects that stretch across the globe. And it starts with you. There’s a world of opportunities to build new skills, challenge yourself and grow a long-term career at bp. And no matter where you work, your role will have meaning, purpose and impact. So if you want to be part of a caring, supportive environment where you can realize your full potential, we’re with you.The Digital Solutions & Transformation (DS&T) Team sits within FBT and is the custodian of a large proportion of bp’s commercial and financial data across the FBT Finance, Procurement and Customer Functions. The bank phone team within the DS&T Team have a critical role to play in protecting bp from fraud associated with payments to vendors. The team, based in Szeged, Pune and Kuala Lumpur, perform an important control activity by calling suppliers around the globe to confirm that requests to update vendor bank details are from genuine sources.Would you like to discover how our diverse, hardworking people are leading the way in making energy cleaner and better – and how you can play your part in our world-class team?Join our DS&T team in Szeged and advance your career as a Data Operations Analyst.In this role you will specialise in providing a service to bp’s oil and gas trading arm, whilst helping out with call back requests. For each working case, you will need to understand the information provided in the case documentation and use it to complete a standard form for use in a formal validation phone call with the supplier.As well as communicating with suppliers in a professional manner, you will also work with members of the bp Procurement and Accounts Payable Teams to resolve issues.Key AccountabilitiesWork to resolve daily cases allocated in a timely manner, whilst ensuring that all control processes are followed. Ensure that all supplier research and searches are completed and clearly documented.Complete telephone calls to representatives in a variety of organisations globally and at all levels of seniority.Complete follow-up checks via email and in finance systems and ensure that there is an adequate audit trail to demonstrate that proper due diligence has been applied at all stages of the case.Be proactive in resolving any operational issues or delays with the case, liaising with business partners, vendors and internal FBT teams.Proactively collaborate with the team and stakeholders to ensure operational performance is within the agreed Service Level Agreements.Help manage a shared mailbox and tracker.Perform other admin related tasks in the call backs space.Perform other data operations-related activities as required.Participate actively in process improvements on vendors and call back processes including innovations through digitalisation and process improvements.Essential Education And ExperienceBeing confident on phone, combined with an ability to quickly establish rapport.Fluency in English and German (written and spoken) is absolutely critical.Ability to effectively communicate across varied audiences.Excellent team player.Good organizational skills with ability to multi-task and prioritize.Strong attention to detail and a dedication to excellence in the delivery of work.IT skills including Microsoft Office (Excel, PowerPoint, Word).Ability to use competencies acquired to analyse and resolve daily problems.Self-motivated and able to see activities through to completion.Ability to work under pressure.Desirable CriteriaKnowledge of additional languages would be advantageous.Some previous work experience preferably in a Finance, Procurement, Sourcing, Master Data, Manufacturing, or other operationally focused environment would be an asset.Advanced SAP and Excel skills.Access and PowerPoint experience.Ability to perform job functions with independence and judgment.Ability to plan, prioritize and manage workload independently.At bp, we provide the following environment & benefits to you:Different bonus opportunities based on performance, wide range of cafeteria elementsLife & health insurance, medical care packageFlexible working schedule: home office up to 2 days / week, based on team agreementOpportunity to build up long term career path and develop your skills with wide range of learning optionsFamily friendly workplace e.g.: Extended parental leave, Mother-baby roomEmployees’ wellbeing programs e.g.: Employee Assistance Program, Company Recognition ProgramPossibility to join our social communities and networksChill-out and collaboration spaces in our beautiful Budapest Agora and Szeged offices e.g.: Play Zones, Office massage, Sport and music equipmentbp Hungary won the Most Attractive Employer 2024 Award (SSC / BSC sector) fourth time in a row at PwC's annual employer research. Come and join us!