Datacenter Hardware Manager

About the Company Our client's innovative technology company is shaping the future of cloud computing by delivering scalable solutions to support the global AI economy. Their mission is to empower organizations to solve complex real-world problems and transform industries through advanced tools and infrastructure—without the high costs or need for extensive internal AI/ML teams. The company employs experts at the forefront of AI cloud infrastructure, collaborating with some of the most accomplished leaders and engineers in the industry.

Headquartered in Amsterdam and publicly listed, the company maintains a global presence with research and development centers across Europe, North America, and Israel. With a workforce of over 800 professionals, including more than 400 engineers, the organization brings deep technical knowledge in both hardware and software systems, supported by a dedicated AI research division. Role description We are looking for a Data Center Hardware Manager who will play a crucial role in maintaining and enhancing the IT infrastructure of the company’s data center.

This leadership role involves overseeing a team responsible for managing high-performance technologies such as advanced GPU cloud clusters. The manager will ensure hardware functionality, troubleshoot technical issues, and maintain continuous operation of mission-critical systems. The role requires on-site presence at the colocation facility in Mäntsälä, Finland. Responsibilities: Lead and manage the IT support team to meet infrastructure KPIs and drive project planning. Coordinate effectively with both internal teams and external vendors to resolve technical and operational issues. Develop and maintain documentation for hardware configuration, maintenance, and troubleshooting. Oversee daily IT operations to ensure system stability and reliability.

Supervise installation, upgrades, and decommissioning of hardware aligned with operational needs. Handle asset management processes and Return Merchandise Authorizations (RMAs). Qualifications: Minimum of 5 years of experience in team leadership and hands-on server hardware troubleshooting. In-depth understanding of data center operations, server architecture, and networking equipment. Proven experience in IT project planning and execution. Familiarity with ITIL methodology and technical support service workflows (ITSM). Working knowledge of Linux and command-line utilities. Practical expertise in handling server hardware, network switches, and fiber optic systems. Advanced skills in Excel, including pivot tables, formulas, and data visualization.

Strong sense of accountability and goal-oriented work ethic. Preferred Qualifications: ITIL and/or PMI certifications. Valid Category B driver’s license. What we offere: Competitive salary and benefits package. Opportunities for professional development and career advancement. Flexible hybrid work model. A collaborative environment that encourages innovation and initiative.