DC Technician

MissionInstallation, configuration, and maintenance of data center infrastructure, including servers, storage systems, and network devices.AI TechnicianEssential Duties and Responsibilities:As an AI Technician, you will serve as the Directly Responsible Individual (DRI) for daily operations within the data center. You will lead hands-on installation, maintenance, and troubleshooting of compute and network infrastructure critical to Groq’s high-performance AI workloads.Your Responsibilities Will IncludeHardware Operations:Receive, unpack, and move servers and other equipment to the data center floor.Install, cable, and maintain servers, network switches, and power distribution units (PDUs) in racks.Perform hardware-level bring-up and testing using Linux command-line tools.Ensure proper accountability for equipment and assets through inventory management.Troubleshooting & Support:Troubleshoot and resolve complex technical issues related to rack and node failures.Run scripts to debug and repair rack cabling and other hardware problems.Create, update, and resolve tickets in Groq's ticketing system to document all work.Participate in an on-call rotation to provide 24/7 support for data center operations.Infrastructure & Collaboration:Execute final test sign-offs for newly built racks.Collaborate with other engineering teams to design and implement data center upgrades and expansions.Develop and maintain technical documentation, including diagrams and procedures, to ensure operational consistency.Ensure compliance with data center standards, policies, and procedures.Ideal Candidates Have5+ years years of experience in data center operations or a related fieldStrong knowledge of data center infrastructure, including servers, storage systems, and network devicesExperience with data center management software, such as DCIM or BMSStrong problem-solving and analytical skillsExcellent communication and teamwork skillsAbility to work in a fast-paced environment and prioritize tasks effectivelyStrong attention to detail and ability to maintain accurate recordsExperience with scripting languages, such as Python or BashFamiliarity with virtualization technologies, such as KubernetesAdvanced fiber optic cabling skillsIntermediate Linux skillsIntrinsic curiosity and drive to stay up-to-date with the latest technologies and trends in data center infrastructure and operationsFamiliarity with Macbooks, Slack and Google docsBachelor's degree in Computer Science, Information Technology, or related field, or equivalent experienceAbility to travel up to 20% of the timeCompensation: At Groq, a competitive base salary is part of our comprehensive compensation package, which includes equity and benefits. For this role, salary range is determined by your location, skills, qualifications, experience and internal benchmarks. Compensation for candidates outside the USA will be dependent on the local market.