Delivery Lead

About Persistent:We are an AI-led, platform-driven Digital Engineering and Enterprise Modernization partner, combining deep technical expertise and industry experience to help our clients anticipate what’s next. Our offerings and proven solutions create a unique competitive advantage for our clients by giving them the power to see beyond and rise above. We work with many industry-leading organizations across the world, including 20 Fortune 50 companies and 4 of the 5 top banks in both the US and India, and numerous innovators across the healthcare ecosystem.Our disruptor’s mindset, commitment to client success, and agility to thrive in the dynamic environment have enabled us to sustain our growth momentum. Persistent has been recognized across top industry platforms for innovation, leadership, and inclusion. We have delivered 21 sequential quarters of growth with $389.7M in Q1 FY26 revenue, up 3.9% Q-o-Q and 18.8% Y-o-Y growth. Our 25,000+ global team members, located in 18 countries, have been instrumental in helping the market leaders transform their industries. We have been named the fastest-growing Indian IT services brand in the “Brand Finance India 100” 2025 report. We were also cited as a Leader in the ISG Provider Lens™ 2025 for Digital Engineering Services 2025 and the Everest Group Talent Readiness for Next-generation Application Services PEAK Matrix® Assessment 2025About the RoleDelivery Lead:We are seeking a seasoned IT Services leader to be based in Continental Europe location with a proven track record in delivering large-scale enterprise applications, data platforms, and digital transformation programs across global markets. This role demands a strategic thinker with deep operational expertise, commercial acumen, and the ability to drive innovation and IP creation within a Fortune Global 500 environment.Key ResponsibilitiesGlobal Delivery Leadership: Lead and scale glocal (global–regional–local) delivery models across enterprise applications, data platforms, and digital apps.Program & Portfolio Governance: Establish and manage SLA/KPI-driven frameworks, ensuring predictable delivery across cost, schedule, and quality.Commercial & Contractual Management: Drive commercial success through diverse engagement models (T&M, Fixed Price, Bonus/Malus, ROI-based), with full P&L ownership.Right-Shoring Strategy: Optimize delivery through onshore, nearshore, and offshore models, including factory/shared services and intake-to-billing playbooks.Enterprise & Data Expertise: Oversee ERP (JDE/SAP), CRM (SFDC), Azure, EAI/BI, SNOW, CAD/CAE, MES, and core-model/template programs.Automation & Platforms: Champion adoption of Power Platform, Azure DevOps, and automation PoCs in manufacturing and business processes.Sales Enablement: Partner with account teams to drive farming, new logo acquisition & expansion strategies.Stakeholder & Vendor Management: Align with CXOs, orchestrate multi-vendor ecosystems, and ensure high customer satisfaction.Ideal Candidate Profile25+ years of experience in IT services delivery, with at least 10 years in senior leadership roles.Demonstrated success in both client-side and provider-side environments.Strong understanding of global delivery constructs and regional business nuances.Proven ability to scale offshore delivery from inception to maturity.Expertise in managing complex commercial models and contract negotiations.Experience across industries such as Food & FM, EPC/Oil & Gas, Utilities, AEC, and Public Sector.Excellent communication, stakeholder engagement, and team-building skills.Why Join UsBe part of a Fortune Global 500 organization driving digital transformation at scale.Lead high-impact programs across Europe.Shape the future of enterprise delivery and innovation through IP creation and automation.Our company fosters a values-driven and people-centric work environment that enables our employees to:· Accelerate growth, both professionally and personally· Impact the world in powerful, positive ways, using the latest technologies· Enjoy collaborative innovation, with diversity and work-life wellbeing at the core· Unlock global opportunities to work and learn with the industry’s bestLet’s unleash your full potential at Persistent - persistent.com/careers“Persistent is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind.