Delivery Manager / Senior Delivery Manager

Job title: Delivery Manager / Senior Delivery ManagerType: Full-time, PermanentLocation: UK-based, with flexible home, office, or hybrid workingOffice locations: Newcastle and Leeds, with hubs across the UKWe’re growing our Delivery team to strengthen how we deliver world-class digital products for our clients.You’ll be joining a small but experienced team shaping how delivery operates at hedgehog lab — balancing structure with flexibility, quality with speed, and helping define what “great delivery” looks like as we scale.This is an opportunity to own delivery on a variety of client projects — from digital transformation work to fast-paced app and web builds — while also helping shape the wider delivery function itself.What you’ll be doingYou’ll work across a range of client projects, leading multi-disciplinary teams to deliver outcomes that matter.Expect variety, ownership, and the chance to influence how we work as we continue to mature our delivery model.You’ll:Lead end-to-end delivery of multiple client projects simultaneouslyOwn delivery governance, planning, and risk management — ensuring projects stay on time, on budget, and on scopeBuild strong, trusted relationships with clients and internal teamsIdentify opportunities for process improvement and help evolve how our delivery team operatesCollaborate with Product, Design, and Engineering to deliver high-quality outcomesProvide leadership and clarity across teams — guiding priorities, unblocking challenges, and maintaining delivery momentumWhat this role is really aboutThis isn’t a passive project management role.You’ll bring structure, leadership, and initiative — driving delivery, not just reporting on it.You’ll help shape our maturing delivery function while being hands-on with live client work.You’ll thrive here if you enjoy variety, autonomy, and the challenge of delivering complex projects while helping define how a growing consultancy delivers at scale.Why this role?You’ll join at an exciting point in our journey.Our delivery function is evolving — moving from reactive project support to a structured, strategic discipline.You’ll have the chance to help shape that growth while delivering meaningful work for our clients.If you want to lead from the front, influence change, and see your impact daily, this is the place for you.Who are hedgehog labWe’re an outcome-driven product consultancy where Product, Design, Engineering, and Research sit side by side.We help ambitious brands solve complex challenges through strategy, design, and build — delivering digital products that make a difference.You’ll join a team that values curiosity, collaboration and impact, building products that truly matter.hedgehog lab benefits28 days holiday + bank holidays5 Impact Days per year for L&D, volunteering, or innovationFlexible working environmentEnhanced parental policyFinancial wellbeing servicesAnnual wellbeing budget + two wellbeing daysMental health supportCycle-to-work schemeCompany-supplied Apple MacWhat we’re looking forProven experience as a Delivery Manager, Project Manager or Programme Manager in an agency, consultancy, or fast-paced product environmentStrong understanding of Agile delivery methodologies (Scrum, Kanban, Lean, or similar)Experience managing multiple cross-functional teams or workstreams concurrentlyExcellent stakeholder and client management skills, with the ability to communicate clearly and confidentlyA self-starter who takes ownership, leads with initiative, and can work autonomouslyA balance of governance and adaptability — you know when to apply structure and when to flex3–8 years of relevant delivery experience depending on levelNice to haveExperience leading digital product builds (apps, web, or platform)Experience in regulated or fast-paced industries (e.g. fintech, edtech, gaming, or government)Familiarity with consultancy or agency life — balancing multiple clients and prioritiesInterested?Apply below, or book a chat with our Talent Acquisition Lead, Tom Smith: https://calendly.com/tom-smith-hedgehoglab/discuss-delivery-manager-role