Demand Planning & Customer Supply Chain Manager

The Demand Planning & Customer Supply Chain Manager , Ambient OEM, Europe is responsible for driving demand planning (DP) and optimizing the customer supply chain (CSC) strategy in Europe This role ensures accurate demand forecasts and aligns factory production with market needs, enhancing service levels and streamlining processes for efficiency.The role involves collaboration with regional and global demand planning and customer supply chain leadership teams to align best practices, improve planning accuracy, resolve inventory and delivery issues, and contribute to long-term strategic plans. Leading the Europe demand planning and customer supply chain team, the incumbent fosters high performance, engagement, and connectivity across OEM, branded CSC teams, S&OP, and shared services for seamless operations.The role will report to the Demand Planning and Customer Supply Chain Director.Your Responsibilities:Europe Demand Planning Strategy:Collaborate with demand planners and the commercial team to develop a final market forecast for Supply Planning.Continuously work with demand planners to improve forecast accuracy.Drive best-practice adoption in demand planning, leveraging insights from other markets and brands.Customer Supply Chain Strategy and Operations:Partner with customer supply chain teams to ensure smooth, cost-effective order-to-delivery operations while complying with regulations.Make key decisions on warehouse needs, inventory strategy, and logistics planning.Recommend improvements for the order management and transportation systems, including 3PL coordination, to the Global DP & CSC team.Leadership Team Collaboration:Actively contribute to the global leadership team of Global DP & CSC to enhance short and long-term performance.Support the development and implementation of long-term strategic plans.Collaborate with leadership on strategic priorities, including order prioritization, inventory issues, and customer resolutions.People and Leadership:Motivate and lead the team to meet or exceed business targets, fostering a positive and collaborative culture.Build and maintain a strong, cross-country Europe DP & CSC team to drive engagement and performance.Attract, develop, and retain talent, ensuring employee satisfaction and managing team budget with HR collaboration.Why Choose Us?Our Values: At Thai Union, we uphold a culture defined by passion, humility, and respect. Our team is driven by a responsible, collaborative, and innovative approach, ensuring that our work contributes to meaningful change in the seafood industry.Global Impact and Influence: This role places you at the center of regional and global collaboration. You'll be a vital part of shaping and driving initiatives that influence not only Europe but contribute to the strategic direction of our global operations, ensuring excellence in demand planning and supply chain management.Empowering Leadership: At Thai Union, we value leaders who inspire, guide, and motivate their teams. In this role, you'll have the opportunity to lead a diverse and skilled team across Europe, fostering a culture of high performance and innovation while contributing to impactful, strategic business goals.Commitment to Professional Growth: We prioritize your development through comprehensive training, mentorship, and leadership opportunities. At Thai Union, you will have the resources to build your career while contributing to a team that values expertise, continuous learning, and shared success.About You:3+ years of supply chain experience preferably in the FMCG environmentExcellent communication, influencing and presentation skills to develop strong relationships internally and externally.Cultural/International awarenessStrong knowledge of planning methods and forecasting modelsExcellent analytical skills in order to identify key issues relevant to the business needs.Excellent project management skillsNegotiation skill to deal with 3PLs, supply planning and other intermediatesExcellent communication skills to effectively convey commercial and technical information to team membersSAP knowledge as well as EDI/Masterdata experience will be an added advantageAbout Us:Thai Union Group Public Company Limited (‘TU’), listed on the Stock Exchange of Thailand, is the world’s trusted seafood leader. For over 40 years, we have delivered high-quality, safe, and delicious seafood products to consumers globally. Today, Thai Union is the world’s largest processor of shelf-stable tuna, supported by a global workforce of more than 46,000 employees.Our global brand portfolio includes Chicken of the Sea, John West, Petit Navire, Parmentier, Mareblu, King Oscar, and Rügen Fisch, as well as Thailand’s leading brands Sealect, Fisho, Marvo, Bellotta, and Qfresh. We also play a significant role as a Private Label (OEM) producer for customers worldwide.Guided by our vision of “Healthy Living, Healthy Oceans”, we are committed to responsible sourcing, ocean conservation, and the wellbeing of the people and communities we work with. Our global sustainability strategy, SeaChange®, drives measurable progress in protecting the marine environment and transforming the seafood industry. Thai Union is a proud member of the United Nations Global Compact, a founding member of the International Seafood Sustainability Foundation (ISSF), and the first Thai food-sector company listed on the Dow Jones Sustainability Indices (DJSI) Emerging Markets for three consecutive years starting in 2016.Our values—passionate, humble, respectful, responsible, collaborative, and innovative—shape how we work and support our customers. We are also committed to creating an inclusive workplace where everyone feels valued, regardless of gender, education, religion, nationality, origin, disability, or age.What we can offer youA competitive salary plus holiday allowance Discretionary bonusPension plan27 holidays per yearSport membership Opportunities for professional development and career advancement.A collaborative and innovative work environment that values sustainability and teamwork.Next StepsIf you’re passionate about making a difference and thrive in a flexible, collaborative setting, we’d love to hear from you!We will review your application and if we think you meet the criteria of the role, we will reach out.You will have a call with one of our recruitment team and then if we move to the next stage, we will set up an interview with your potential new manager either face to face or via Teams. Final stage interviews are usually face to face.Thai Union is committed to providing equality of opportunity. If you require any reasonable adjustments to support your application, please let us know.