Dental Assistant

Assist the Dentist during dental treatments and proceduresAnticipate the requirement of the dentistEnsure the comfort of patient through the treatmentDisinfect and sterilize instruments and equipmentsPerform general housekeeping to ensure cleanliness of treatment roomsMaintain appropriate levels of supplies in treatment roomPrepare materials, dental instruments, and equipments as requiredPrepare cases (as instructed by the Dentist) to be delivered to the Dental Lab by the Front DeskResponsible for the reception of all visitors, patients and callers to theClinic and create a professional and welcoming image for the clinicPerform the booking of appointments for patients over-the-counter, through the phone or through other platforms such as social mediaResponsible for updating patients’ information and sending reminders for dental treatmentResponsible for collecting patients’ feedback forms and handling patient feedbackPrepare, manage and monitor cases being sent to and received from the lab(s)Perform cashiering duties and submission of CHAS, Medisave and other Insurance Claims to relevant channelsManage the social media account(s) of the clinic to create awareness of the clinicEnsure the Front Desk at the Clinic provides optimal level of serviceContinually identify and make appropriate improvements with the customer service team at the Front Desk of the clinicAny other tasks assigned by the Clinic IC(s) / Management.