About The RoleDental 99 is seeking a highly skilled and customer-focused Clinical Coordinator to join our team. Patient care is our priority. and you will be responsible for providing exceptional customer service and ensuring a seamless patient experience from the moment they walk through our doors. This is a full-time position, offering a competitive salary.
What You'll Be DoingGreet and welcome patients in a friendly and professional mannerAssist patients with check-in and check-out proceduresManage patient inquiries and provide information about our services and treatmentsSchedule appointments and manage the clinic's appointment calendarMaintain patient records and files in an organised and confidential mannerLiaise with the clinical team to coordinate patient careContribute to the overall smooth operation of the dental clinicDental99 is a leading provider of high-quality dental services, committed to delivering exceptional patient care and promoting optimal oral health.
With a strong focus on innovation, we are dedicated to staying at the forefront of the latest advancements in dental technology and techniques. Our talented team of dental professionals takes pride in their work and is passionate about making a positive impact on the lives of our patients.
RequirementsPrevious experience working in a customer service or patient-facing role, preferably in a healthcare or dental settingStrong communication and interpersonal skills, with the ability to interact with patients, colleagues, and other stakeholders in a warm and professional mannerExcellent organisational and time management skills, with the ability to multitask and prioritise effectivelyProficient in using computer systems and software, including patient record management systemsA keen eye for detail and a commitment to maintaining high standards of accuracy and confidentialityA friendly, positive, and patient-centric attitudeBenefitsCompetitive salary Comprehensive dental benefitsOngoing training and professional development opportunitiesA collaborative and supportive team environment
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