Deputy Director/Director, PMO

Key ResponsibilitiesProgram & Initiative LeadershipLead large-scale cross-functional programs involving technology, product development, and business operations.Define program objectives, deliverables, and timelines while establishing clear milestones and measurable success indicators.Develop comprehensive program roadmaps and ensure initiatives are executed according to plan.Proactively identify potential risks or challenges and implement mitigation strategies to maintain project momentum.Facilitate prioritization discussions across departments to ensure resources are aligned with strategic objectives.Resource & Budget OversightManage project-level resources, ensuring teams are allocated efficiently across multiple initiatives.Monitor project budgets, utilization, and cost performance to maintain financial discipline.Optimize resource allocation to maximize delivery effectiveness.Cross-Functional CoordinationBuild strong alignment among stakeholders across business units, product teams, engineering, and operational functions.Promote accountability and collaboration among teams involved in program delivery.Influence decision-making across functions to maintain program progress.Governance & ReportingEstablish governance frameworks that provide transparency and oversight for strategic initiatives.Prepare and maintain reporting structures to update executive leadership on program progress, risks, and outcomes.Ensure consistent reporting cadence for senior management and board-level visibility.Strategic AdvisoryAct as a trusted advisor to senior leadership on program execution, organizational transformation, and operational improvements.Provide insights and recommendations to support strategic decision-making.Experience & SkillsStrong strategic thinking combined with hands-on program execution capabilities.Demonstrated experience managing complex initiatives involving multiple departments such as product, engineering, operations, finance, and commercial teams.Proven track record of delivering large-scale programs on schedule and within approved budgets.Experience working in structured program management or PMO environments with established governance and reporting practices.Excellent analytical, problem-solving, and stakeholder management abilities.QualificationsBachelor’s or Master’s degree in Business, Engineering, Technology, or a related discipline.MBA is advantageous.Approximately 10+ years of experience in areas such as program management, transformation initiatives, or management consulting.Experience within fintech, payments, or digital financial services is beneficial.Exposure to initiatives such as organizational transformation, operating model redesign, or post-merger integration is highly valued.Professional certifications such as PMP, PRINCE2, or equivalent are preferred.Agile or Scrum certifications are considered an advantage.