DEPUTY EXECUTIVE OFFICER, ENTERPRISE INFORMATION MANAGEMENT (CYBERSECURITY)

Metro’s mission is to provide a world-class transportation system that enhances the quality of life for all who live, work, and play within LA County. DescriptionDevelops, supports, and provides all technology necessary for Metro's staff engaged in providing enterprise-wide information management and applications strategy functions, while interfacing with all business units for the purpose of business/IT (Information Technology) strategy development, solution discovery, application service management, risk management, and relationship management to effectively and efficiently achieve the organizational objectives.This position will function as the Cybersecurity Lead for LA Metro overseeing all cybersecurity functions. This position will lead and mature teams such as Security Operations, Vulnerability Management, and Governance, Risk and Compliance (GRC) functions, including vendor risk management, and Information Technology (IT) Policies and Standards.Recruitment Timelines: I nterviews are projected to be scheduled for the week of December 1, 2025. These dates are subject to change. We encourage you to monitor your governmentjobs.com profile and emails for the latest updates.Examples of DutiesOversees, manages and leverages the entire life cycle of IT investments in information management systems from defining and targeting the investment mix, to planning the portfolio structure and packaging, to communicating the portfolio plan and measuring resultsAdministers public and agency policy regarding enterprise information managementManages all information technology applications/software systems for Metro, including enterprise applications, electronic content management, geographic information systems, and business applicationsDevelops new and improves existing software systems across all platforms, including desktop, web, and mobilePlans, directs, and coordinates unit activities which develop, implement, administer, and maintain information management systems within the agencyPrioritizes work requests and IT resourcesIdentifies process improvementsReviews and ensures KPIs (Key Performance Indicators) have appropriate priorityServes as the business relationship linkage between business units and ITFocuses on strategic initiatives and plans, being proactive, anticipatory, and driving in nature, and providing significant value to business unitsEvaluates existing and emerging technology to define standards and introduce new and enhanced technology solutions; analyzes technical information to stay up to date on current technology advances and evaluate potential applicability to Metro's needsAssumes lead role in enabling business units to achieve their objectives through the effective use of technology; facilitates the planning and execution of business changesDevelops enterprise content management strategy to enable efficient organization and management of documents, records, web content, and other digital media/information shared internally for workforce productivity improvement and knowledge management purposes, and externally with partners, suppliers, customers, and communities for improved business processes and performanceDirects the preparation of requests for proposals (RFPs) for various assigned projectsOversees the work of contractors and consultants in the study, design, development, implementation, and maintenance of the information systems and related projectsSelects, assigns, and manages staff to ensure compliance with all hiring and promotion policies and procedures; responds to employee grievances and concerns; coaches and mentors employees; and prepares, reviews and approves performance evaluationsAdvises CITO (Chief Information Technology Officer) regarding technology training needsProcures necessary products and talentManages departments, including developing, monitoring and adhering to Metro's policies, procedures, and budget, and achieving unit goals and objectivesMay Be Required To Perform Other Related Job DutiesThis classification is At-Will and the incumbent serves at the pleasure of the Hiring Authority.*Minimum QualificationsA combination of education and/or experience that provides the required knowledge, skills, and abilities to perform the essential functions of the position. Additional experience, as outlined below, may be substituted for required education on a year-for-year basis. A typical combination includes:EducationBachelor's Degree in Computer Science, Information Systems, Business Administration, or a related field; Master's Degree in a related field preferred Experience Five years of relevant senior management-level experience administering information systemsCertifications/Licenses/Special RequirementsA valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functionsPreferred QualificationsPreferred Qualifications (PQs) are used to identify relevant knowledge, skills, and abilities (KSAs) as determined by business necessity. These criteria are considered preferred qualifications and are not intended to serve as minimum requirements for the position. PQs will help support selection decisions throughout the recruitment. In addition, applicants who possess these PQs will not automatically be selected.The Following Are The Preferred QualificationsExperience leading large cybersecurity teams with multiple components such as Security Operations Center (SOC), Vulnerability, and Governance, Risk and Compliance (GRC) functionsExperience managing a mature portfolio of cybersecurity vendors in areas such as Security Information and Event Management (SIEM), Endpoint Detection and Response (EDR), Zero Trust, and/or Privileged Access Management (PAM)Experience working on a moderate or major disruption to an organization which may have contained a threat actor component, e.g.s include CrowdStrike disruption, Log4j vulnerability, or WannaCryExperience implementing effective management practices that promote teamwork, accountability and high performance to achieve organizational goalsExperience managing classified or sensitive information responsibly, following applicable clearance and security protocolsEssential KnowledgeKnowledge of defined as a learned body of information that is required for and applied in the performance of job tasks)Theories, principles, and practices of information systems, including Software Development Life Cycle (SDLC,) Information Technology Infrastructure Library (ITIL) standards, and Capability Maturity Model (CMM)Enterprise systems and applications, including enterprise resource planning (ERP,) enterprise content management (ECM,) supply chain management (SCM,) customer relationship management (CRM,) and geographic information systems (GIS)Various technologies, including web applications, client-servers, databases, cloud storage and cloud computing, and operating system platforms, servers and networks, and their major vendorsApplication design concepts and developmentIT networks using cable media or wireless mediaApplicable local, state, and federal laws, rules and regulations governing information systems within a public agency environmentProject management principles, methodology, and applicationBasics of the transit industryLong-range information systems strategic planning methodology and techniquesPublic agency procurement procedures and contract administrationAdministrative and financial business concepts and practicesModern organizational management theorySkill in (defined as the proficient manual, verbal, or mental utilization of data, people, or things)Planning, organizing, and directing the work of information systems functionsPlanning, implementing, and overseeing support of the agency's IT application portfolioApplication development in platform as a service (PaaS) and software as a service (SaaS)Information technology architectureCloud systems administrationBusiness analyticsDetermining strategies to achieve goalsCritical thinkingAnalyzing situations, identifying problems, implementing solutions, and evaluating outcomesExercising sound judgment and creativity in making decisionsProgram and time managementCommunicating effectively orally and in writingInteracting professionally with various levels of Metro employees, the Board of Directors, and outside representativesSupervising, training, and motivating assigned staffLeadershipAbility to (defined as a present competence to perform an observable behavior or produce an observable result)Understand business process and process improvementsDeliver projects on time and within budgetWork with all lines of businesses in the agencyWork with all levels of staff in the agencyOversee and manage large-scale projects serving a diverse group of stakeholders across all business units within MetroManage large-scale mission critical, 7x24x365 systemsUnderstand, interpret, and apply laws, rules, regulations, policies, procedures, contracts, budgets, and labor/management agreementsPrepare comprehensive reports and correspondencePlan financial and staffing needsMake financial decisions within a budgetTravel to offsite locationsRead, write, speak, and understand EnglishSpecial ConditionsThis job specification is not to be construed as an exhaustive list of duties, responsibilities, or requirementsThe physical demands described are representative of those that must be met by the employee to successfully perform the essential functions of this jobMetro provides reasonable accommodation to enable individuals with disabilities to perform the essential functionsThis classification is at-will and the incumbent serves at the pleasure of the hiring authorityContributes to ensuring that the Equal Employment Opportunity (EEO) policies and programs of Metro are carried outWorking ConditionsTypical office situationClose exposure to computer monitors and video screenPhysical Effort RequiredSitting at a desk or tableOperate a telephone or other telecommunications device and communicate through the mediumType and use a keyboard and mouse to perform necessary computer-based functionsCommunicating through speech in the English language required(EC)Metro is an Equal Opportunity Employer and does not discriminate on the basis of race, color, creed, ancestry, national origin, gender, marital status, sexual orientation, religion, age, veteran status, or disability. Learn more about Metro’s Equal Employment Opportunity Program . Metro does not deny participation in the application process to anyone with prior justice system involvement, in line with Fair Chance hiring practices.Selection ProcedureApplicants who best meet job-related qualifications will be invited to participate in the examination process that may consist of any combination of written, performance, or oral appraisal to further evaluate job-related experience, knowledge, skills and abilities.Application ProcedureTo apply, visit Metro's website at www.metro.net and complete an online Employment Application.Computers are available to complete online Employment Applications at the following Metro locations:METRO Headquarters, Employment OfficeOne Gateway PlazaLos Angeles, CA 90012Open: Monday through Friday, 8am-4pm(Closed Sat & Sun) Metro Talent Hub8501 S. Evermont PlaceLos Angeles, CA 90044Open: Monday through Friday, 9am-5pm(Closed Sat & Sun)East Los Angeles Customer Center4501 B Whittier BlvdLos Angeles, CA 90022Open: Tuesday through Saturday, 10am to 6pm(Closed Sun & Mon) Wilshire/Vermont Customer Center3183 Wilshire Blvd, Ste 174Los Angeles, CA 90010Open: Monday through Friday, 10am-6pm(Closed Sat & Sun) Rosa Parks Customer CenterWillowbrook/Rosa Parks Station11720 Wilmington AveLos Angeles, CA 90059Open: Monday through Friday, 6am to 6:30pm(Closed Sat & Sun) Telephone: (213) 922-6217 or persons with hearing or speech impairments can use California Relay Service 711 to contact Metro.All completed online Employment Applications must be received by 5:00 p.m. on the closing date. Late applications will not be considered.Open to the public and all Metro employeesThis job bulletin is not to be construed as an exhaustive list of duties, responsibilities, or requirements. Employees may be required to perform other related job duties.