Desktop Support Technician

Join a Global Leader in Workforce Solutions – Net2Source Inc.Who We AreNet2Source Inc. isn't just another staffing company, we're a powerhouse of innovation, connecting top talent with the right opportunities. Recognized for 300% growth in the past three years, we operate in 34 countries with a global team of 5,500+. Our mission? To bridge the talent gap with precision—Right Talent. Right Time. Right Place. Right Price.Job Title: Desktop Support Technician - Junior (CAN)Location: Markham, ONDuration: 12 monthsPay Range: $20 - $22/hrAbout the Role:- Provide first-level IT support to in-person clients.- Help set up devices and mobile accessories.- Communicate status updates with internal clients.- Ensure that requests are being prioritized and closed in a timely manner.- Work alongside a senior IT Technician who can help with escalations and provide guidance to advance your IT support knowledge.Key Qualifications:- Basic understanding of Windows troubleshooting.- Familiarity with Android/iOS environments.- Customer-oriented mindset.- Ability to take clear notes and capture problems correctly.- A general understanding of macOS is a plus but not required.What Would Set You Apart:- Familiarity with PowerShell or command line interface (CLI).- CompTIA A+ certification.- Prior customer service experience.- Familiarity with networking concepts (DNS, LAN, WAN).Who We’re Looking For:- Candidates with an interest in technology and experience working in a customer-facing role.- Individuals who can patiently take the time to understand an issue to properly document it.- Someone who can comfortably navigate a PC to perform basic troubleshooting.- Juniors or seniors pursuing a degree related to technology such as Management Information Systems, Business Technology Management, or Information Technology.Why Work With Us?We believe in more than just jobs—we build careers. At Net2Source, we champion leadership at all levels, celebrate diverse perspectives, and empower you to make an impact. Think work-life balance, professional growth, and a collaborative culture where your ideas matter.Our Commitment to Inclusion & EquityNet2Source is an equal opportunity employer, dedicated to fostering a workplace where diverse talents and perspectives are valued. We make all employment decisions based on merit, ensuring a culture of respect, fairness, and opportunity for all, regardless of age, gender, ethnicity, disability, or other protected characteristics.Awards & Recognition• America's Most Honored Businesses (Top 10%)• Fastest-Growing Staffing Firm by Staffing Industry Analysts• INC 5000 List for Eight Consecutive Years• Top 100 by Dallas Business Journal• Spirit of Alliance Award by Agile1Ready to Level Up Your Career?Click Apply Now and let's make it happen.