DEVOPS — APPLICATION PRODUCTION SUPPORT (HYBRID)

DEVOPS — APPLICATION PRODUCTION SUPPORT (HYBRID LISBON)Portuguese company hires for hybrid position📍 Location: Lisbon, Portugal⚠ Candidates must already live in Portugal🕒 Start Date: December/2025🌍 Language Requirements: Fluent English and Portuguese💼 Seniority: 8–15 years (10+ years preferred)📎Sector: Banking⚠ Instructions: Please send your CVs in English and make sure to include all skills and experience that match the requirements of the opportunity. This will significantly increase your chances of success___________________________________________________About The RoleJoin a dedicated Application Production Support team that provides operational excellence for transversal applications used by internal projects. You will combine DevOps engineering and production support to keep mission-critical services available, resilient and continuously improved. This role is highly technical, hands-on and requires strong experience with Linux servers, automation, CI/CD and cloud/container platforms. Only applicants who clearly demonstrate the mandatory skills and experience on their CV will be considered.What You Will Do (core Responsibilities) Provide L1/L2 functional & technical support for applications (incidents, change requests, support items) via ServiceNow/JIRA. Manage incidents, crisis calls and communications, ensuring resolution within SLAs. Monitor application status and infrastructure server resources; perform regular environment validations. Design, install, administer and troubleshoot application environments; propose and implement optimizations. Build and maintain CI/CD pipelines, automated deployments, rollbacks and delivery industrialization. Participate in capacity planning, continuity & problem management, obsolescence and asset management. Support projects: define solutions, validate server/instance migrations, standardize practices and contribute to tooling evolution. Produce tactical fixes to resume processes quickly and lead root-cause analysis with appropriate escalation. Contribute to non-functional requirements for applications before production and to projects that reduce support effort.Important: you must show relevant examples on your CV of production support + DevOps activities (incidents handled, CI/CD pipelines built, migrations validated, automation scripts, on-call experience).Main tasks (day-to-day) Monitor and report server & application health; review and improve scripts prior to UAT. Plan and execute technical tasks; report status to Project Managers/Tech Leads. Propose server or script optimizations and implement them. Annual capacity planning and continuous improvements to delivery processes. Ensure adherence to IT best practices, security guidelines and ITIL processes.Technical skills — must appear on your CV Red Hat Linux / Linux server administration — proven experience. DevOps & Automation: Ansible, scripting (Python), CI/CD (Jenkins, Git/GitLab), Terraform. Containers & Orchestration: Docker, Kubernetes / OpenShift, HELM. Cloud & Managed Services: AWS / Azure / IBM Cloud (practical exposure). Application performance & monitoring: Dynatrace or similar APM tools. Git / GitLab (branching, CI flows), Argo CD, HashiCorp tools (Vault, Terraform). Experience in industrialization / automation of deliveries, deployments and rollbacks. Strong background in production support, incident management and operational runbooks.CV must show concrete examples: projects where you implemented CI/CD pipelines, automated deployments, managed Kubernetes clusters, handled on-call rotation and resolved production incidents.Soft skills & attitude Excellent communication and stakeholder management. Autonomous, proactive and results-driven. Strong team player with ability to propose process improvements. Analytical, stress-resilient and able to prioritize under pressure. Creative thinker who can design tactical workarounds and longer-term fixes.Availability & working mode On-call and shift participation required depending on production needs. Willingness to work extraordinary hours for critical rollouts / incidents.🔑 Keywords — include these in your CV (for ATS & recruiter matching)DevOps, Application Production Support, RedHat Linux, Ansible, Python, CI/CD, Jenkins, Git/GitLab, Terraform, Docker, Kubernetes, OpenShift, HELM, Argo CD, HashiCorp, Vault, Dynatrace, Monitoring, Incident Management, ServiceNow, JIRA, Automation, Deployments, Rollbacks, Capacity Planning, ITIL, On-call, Production Support, Lisbon.#CI