Indoor Account Executive (Sales)

Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide, and has been pioneering cross-border express shipping since 1969. Would you like to be part of a business that connects people across the globe? And the more we connect, the better life on Earth becomes. Do you want to make a difference? If you have answered Yes! to the above, join our Insanely Customer-Centric team now! For more information on DHL Express, please visit workingatdhl. com. DHL Express Singapore has been ranked No.

1 Best Workplaces in Singapore by the global institute Great Place to Work since 2020. Here at DHL Express Singapore, we are an employer of choice, a recognized top employer and specialists in providing Excellence, Simply Delivered. You could join our team of over 1. 500 employees dedicating themselves in Connecting People and Changing Lives through express delivery of parcels and international shipments from some of the best loved and most widely recognized brands across the globe. We are looking for Indoor Account Executive (Sales).

The Indoor Account Executive will be supported by sales and marketing campaigns to actively drive sales revenue to achieve the sales target for an assigned group of customers. Your Tasks Formulate and execute a personal sales plan that incorporates initiatives for identifying and gaining new business prospects and maximize growth within the existing client base. Manage revenue and shipment growth through up-selling and cross-selling tactics to exceed assigned targets .

Combine sales skills with DHL products and services knowledge and convert the maximum possible prospect leads into active customers, placing emphasis on those with maximum revenue and shipment potential in order to increase the size and quality of DHL's market share. Continually strengthen knowledge on DHL's services and general commercial awareness in order to provide the best possible standard of customer service and maximize your contribution to the sales function. Open new customer accounts and ensure they trade profitably.

Ensure all customer agreements are cost sensitive and adhere to regional standards on profit margins/ minimum pricing tariff, to govern business interest. Provide justification and obtain management's agreement for any deviation from the set tariff. Complete in a timely manner - daily and weekly reports to measure self and department's productivity and effectiveness through the use of DHL's in-house Sales Reporting Tool. Ensure that customer information is maintained accurately in the customer database. Ensure that all customer issues relating to customer service, service recovery and credit control are co-coordinated and managed through the relevant DHL departments.

What You BringMinimum of 3 years of sales experienceSales and results-oriented, proactive and possess a positive work attitudeAbility to multitask and work under pressure and tight deadlinesPossess good spoken and written communication skillsProficient in Microsoft Excel, Word and IT SavvyDiploma or equivalentWhat We OfferStrong career support in an international environment. Multifarious benefit program. Access to comprehensive learning programs.

What’s NextIf you are looking to further your career at the global market leader in Express logistics and are keen to be part of an organization whose focus is to connect people and improve lives, we are interested to hear from you. Apply now – our recruiters are looking forward to receiving your application!