Head of Business Customers

Full time
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Job Details

Employment Type

Full time

Salary

10.00 USD

Valid Through

Aug 24, 2025

Job Description

We are looking for Sales to join our DHL Global Forwarding team!Position: Head of Business Customers Location: Head Office, Bangkok, Thailand Key Tasks: -Contribute to developing key account strategy including account planning, revenue targets, service goals, etc. considering business strategy, financial objectives, Group guidelines and policies. Prepare sales plans, set sales targets and quotas, and oversee delivery of sales objectives for key accounts. Monitoring market trends, competitor activity, and performance against targets. Provide ongoing support to high value clients to ensure delivery of high quality customer service.

Developing and implementing business development strategies to achieve revenue targets and expand market share. Take steps to ensure key account retention, business growth, and profitability. Support key customers, enhance internal and external collaboration and cross selling. Build relationships with existing and potential customers, associated networks and support functions for enhancing efficiency in sales delivery. Analyse complex issues and modify processes and techniques in own work area for enhanced efficiency and effectiveness. Monitoring market trends, competitor activity, and performance against targets. Qualifications Requirements: -Bachelor’s Degree or MBA in Marketing, Business Management, Logistics, or a related field.

At least 8-10 years’ experience in Sales and Marketing from Freight Forwarders. Proven track record in sales and business development within the freight forwarding or logistics industry. Strong leadership and management skills. Excellent communication, negotiation, and interpersonal skills. In-depth knowledge of logistics operations, including air, sea, and land transportation. Ability to develop and implement strategic business plans. Proficiency in CRM systems and other sales-related software. Welcome! Please submit your resume and documents for interview consideration.

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