Digital Expert

Project ScopeOur client, a leading player in the telecommunications sector, is driving a continuous digitalization initiative. To strengthen the interface between IT, product, and marketing, we are looking for an experienced Ressource Manager who combines technical understanding with analytical and communication skills.You will support ongoing transformation projects in the area of digital customer portals, internal IT systems, and app development working closely with cross-functional teams across different countries.€350 - €420 a dayRole OverviewIn this role, you will act as a bridge between business and IT, supporting Product Owners and development teams in optimizing and evolving selfcare and app-based digital services. You will analyze technical structures, identify system improvements, and contribute to agile project delivery and error resolution.Key ResponsibilitiesSupport Product Owners in managing and optimizing productsCoordinate across IT, marketing, and business units (including remote international teams)Analyze internal IT architecture and system interdependenciesPerform systematic error analysis and assist in resolving technical issuesTranslate business requirements into clear, actionable tasks for development teamsParticipate in agile ceremonies (daily stand-ups, sprint planning, retrospectives)Contribute to documentation and process optimization within the product lifecycleFacilitate communication between technical and non-technical stakeholdersRequired QualificationsMinimum 3 years of professional experience in Business Analysis, IT, or Digital Product ManagementSolid understanding of App DevelopmentExperience working in agile environments (Scrum, Kanban)Knowledge of IT architectures and system integrationsProven ability to analyze and structure complex projectsExperience with cross-functional collaboration in international setupsStrong communication skills and ability to mediate between business and technical teamsIndependent, structured, and self-driven work approachExcellent German+ English skillsWhy Apply?Long-term engagement in a key digital transformation projectClose collaboration with international product, IT, and marketing teamsHybrid setup with regular on-site presence in ViennaOpportunity to shape customer-facing digital experiences in telecommunicationsDynamic, modern working environment with agile processesWe look forward to receiving your CV, including your availability date.Please feel free to contact me via email at elena.kahraman @qualysoft.com or on LinkedIn.You can also reach me by phone at +43 699 144 02417.Thank you for your understandingBR,We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.