Digital Project Manager

This role may be located in one of the following locations; Blackpool, Manchester or Newcastle.Please find further information on the Corporate hub locations here.Please note that for candidates requesting to work in Newcastle, this role will be based at Benton Park View from September 2025, and then at 1 Pilgrim Place in Newcastle city centre by the end of 2027.Job SummaryAre you an experienced IT/Digital Project Manager?Do you enjoy working in a fast-paced environment continually looking to evolve?If this sounds like you, this may be the perfect opportunity for you!We’re looking for passionate Digital Project Managers who can hit the ground running and be responsible for end-to-end delivery in a demanding and exciting digital environment.Our Digital Project Managers use a range of skills and methodologies, managing multi-functional delivery teams to deliver change, maintain our core applications and deliver new services that support the lives of millions of people.We have many exciting opportunities for you to join us at DWP Digital, you will join a flourishing, supportive delivery community delivering some of the largest digital transformations in Europe. Job DescriptionYou’ll take ownership of full projects or parts of large-scale programmes, ensuring delivery was to agreed parameters of quality, time and cost, ensuring appropriate governance is followed. For example, plans, risks, issues and dependencies with effective escalation where necessary, owning them until they are resolved. You’ll track and manage project progress and budget, providing helpful and accurate reporting to more senior project managers and/or governance boards. Actively managing change and governance for your projects, taking all cross-project impacts into account.You’ll manage team dynamics, encouraging collaboration and shared ownership throughout the team. Deal with conflict and help establish a positive team culture. You’ll build and manage stakeholder relationships across internal teams and suppliers, proactively identifying risks and issues and managing these.You’ll communicate consistently across internal and external stakeholders, tailoring messages to ensure that it is right for the audience and consistent with broader project/digital messaging. You’ll take responsibility for your own learning and development, continuously improving knowledge and skills in principles, methods, and tools as well as coaching and mentor Associates, identifying improvements in ways of working where appropriate.The vacant posts are in our DWP Infrastructure Services (Networks) team who are responsible for managing a range of Network Services and Products. Working in collaboration with a range of internal and external partners, stakeholders and customers we ensure the operational stability, availability and quality of DWP Networks. You’ll take ownership of full projects or parts of large-scale programmes, ensuring delivery was to agreed parameters of quality, time and cost, ensuring appropriate governance is followed. For example, plans, risks, issues and dependencies with effective escalation where necessary, owning them until they are resolved. You’ll track and manage project progress and budget, providing helpful and accurate reporting to more senior project managers and/or governance boards. Actively managing change and governance for your projects, taking all cross-project impacts into account.You’ll manage team dynamics, encouraging collaboration and shared ownership throughout the team. Deal with conflict and help establish a positive team culture. You’ll build and manage stakeholder relationships across internal teams and suppliers, proactively identifying risks and issues and managing these.You’ll communicate consistently across internal and external stakeholders, tailoring messages to ensure that it is right for the audience and consistent with broader project/digital messaging. You’ll take responsibility for your own learning and development, continuously improving knowledge and skills in principles, methods, and tools as well as coaching and mentor Associates, identifying improvements in ways of working where appropriate.The vacant posts are in our DWP Infrastructure Services (Networks) team who are responsible for managing a range of Network Services and Products. Working in collaboration with a range of internal and external partners, stakeholders and customers we ensure the operational stability, availability and quality of DWP Networks. Person specificationSee selection process for further details.If you would like to learn more about the role, please contact Natalie.Selby1@dwp.gov.ukTechnical skillsWe'll assess you against these technical skills during the selection process:Project ManagementAlongside your salary of £44,447, Department for Work and Pensions contributes £12,876 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.We also have a broad benefits package built around your work-life balance which includes:Working patterns to support work/life balance such as job sharing, term-time working, flexi-time and compressed hours.Generous annual leave – at least 25 days on entry, increasing up to 30 days over time (pro–rata for part time employees), plus 9 days public and privilege leave.Support for financial wellbeing, including interest-free season ticket loans for travel, a cycle to work scheme and an employee discount scheme.Health and wellbeing support including our Employee Assistance Programme for specialist advice and counselling and the opportunity to join HASSRA a first-class programme of competitions, activities and benefits for its members (subscription payable monthly).Family friendly policies including enhanced maternity and shared parental leave pay after 1 year’s continuous service.Funded learning and development to support progress in your role and career. This includes industry recognised qualifications and accreditations, coaching, mentoring and talent development programmes.An inclusive and diverse environment with opportunities to join professional and interpersonal networks including Women’s Network, National Race Network, National Disability Network (THRIVE) and many more.Hybrid WorkingThis role may be suitable for hybrid working, which is where an employee works part of the week in their DWP office and part of the week from home. This is a voluntary, non-contractual arrangement and your office will be your contractual place of work.If a hybrid working arrangement is suitable for the role and for you, you will normally be required to spend a minimum of 60% of your contracted working hours from your DWP office.If you have a disability, caring responsibilities, or other circumstances that may affect your ability to meet the minimum office attendance requirement, please discuss this with us using the contact details in this advert.Salary InformationExisting Civil Servants who secure a new role on lateral transfer will maintain their current salary.Existing Civil Servants who gain promotion will either move to the bottom of the grade pay scale or get a 10% increase to their current salary whichever would be the greater. New entrants to the Civil Service will join on band minimum.Selection process detailsThis vacancy is using Success Profiles (opens in a new window), and will assess your Experience and Technical skills.Stage 1: ApplicationYour Application Will Consist Of Four Parts A Personal Details application form. Employment history - this should contain your work experience and any skills, qualifications and accomplishments relevant to the jobs you have completed. Personal statement - up to 1000 words. This statement should be used to provide examples of how you meet the essential criteria below:Can demonstrate effective project controls to demonstrate the health of the projects they are responsible for and react accordingly to the information gathered.  Proven experience of building and managing effective stakeholder relationships to shape the outcomes of a project, considering different individual needs, views, and ideas.   Demonstrable experience of building team dynamics and identifying ways to improve the way the team is working  Communicate in a straightforward, honest, and engaging manner, choosing appropriate styles and tools to maximise and check understanding and impact.  Technical statement (up to 250 words). The following statement is aligned to the required technical skill of Project Management. Proven ability to take full ownership of digital projects, including defining the strategy, setting the approach, leading facilitation, and ensuring successful delivery. Particularly where projects had direct business impact and were subject to strict deadlines.The sift panel will use the information in your employment history, personal statement, and technical statement to assess your experience, skills and knowledge.An initial sift will be conducted using the technical statement. Candidates who pass the initial sift will be progressed to a full sift.If you do progress to a full sift, you will be provided with one combined overall assessment score for both your employment history and Personal Statement.For Hints and Tips on completing your application visit Applying for jobs at DWP Digital.Important InformationYou will be asked to complete your employment history. Any information that you would customarily share on a CV should therefore be entered onto the application form.Personal details that could be used to identify you including your name, contact details and address must be removed for your application to be considered.If your employment history, personal statement or technical statement contain any personal details your application will be withdrawn.Artificial Intelligence can be a useful tool to support your application; however, all examples and statements provided must be truthful, factually accurate, and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own), applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use. A candidate’s guide to artificial intelligence (AI) in recruitment.Stage 2: InterviewIf you’re successful at the sift stage, you’ll be invited to a video interview via Microsoft Teams. During the interview, you’ll be assessed against the experience criteria listed under both the essential and technical skill.Interviews will take place from the end of November 2025. Interview dates to be confirmed.Further informationFind out more about Working for DWPIf high application volumes are received, the benchmark for candidates to proceed to the next stage may be raised. In line with our commitment to the Disability Confident Scheme (DCS), we aim to advance all candidates applying under the DCS who meet the minimum standard. However, we may only progress those candidates who best meet the required standards.A reserve list may be held for a period of 6 months from which further appointments can be made.All successful candidates and those placed on reserve will be posted in merit list order by location.For these vacancies, we strongly recommend that applicants consult with an immigration specialist or qualified advisor to assess their eligibility for Visa Sponsorship before deciding to apply. Please note that while we consider sponsorship requests in accordance with current DWP guidance and Home Office policy, sponsorship cannot be guaranteed.The Civil Service values honesty and integrity and expects all candidates to abide by these principles. Please ensure that all examples provided in your application are taken directly from your own experience and that you describe the examples in your own words. Applications will be screened and if evidence of plagiarism or copying examples/answers from other sources is found, your application will be withdrawn. Internal DWP candidates may also face disciplinary action.Reasonable AdjustmentAt DWP we value diversity and inclusion and actively encourage and welcome applications from everyone, including those that are underrepresented in our workforce.We consider visible and non-visible disabilities, neurodiversity or learning differences, chronic medical conditions, or mental ill health. Examples include dyslexia, epilepsy, autism, chronic fatigue, or schizophrenia.If you need a change to be made so that you can make your application, you should: Contact Government Recruitment Service via DigitalRecruitment.grs@cabinetoffice.gov.uk as soon as possible before the closing date to discuss your needs.Complete the “Reasonable Adjustments” section in the “Additional requirements” page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you’re deaf, a Language Service Professional.For further information on reasonable adjustments, terms and conditions and how we recruit visit the How we recruit page.FeedbackFeedback will only be provided if you attend an interview or assessment.This vacancy is using Success Profiles (opens in a new window), and will assess your Experience and Technical skills.SecuritySuccessful candidates must undergo a criminal record check.People working with government assets must complete baseline personnel security standard (opens in new window) checks.Successful candidates must undergo a criminal record check.People working with government assets must complete baseline personnel security standard (opens in new window) checks.Nationality requirementsThis Job Is Broadly Open To The Following GroupsUK nationalsnationals of the Republic of Irelandnationals of Commonwealth countries who have the right to work in the UKnationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil ServiceFurther information on nationality requirements (opens in a new window)Working for the Civil ServiceThe Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.Diversity and InclusionThe Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window).Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.Contact point for applicantsJob ContactName : Natalie SelbyEmail : Natalie.Selby1@dwp.gov.ukRecruitment teamEmail : digitalrecruitment.grs@cabinetoffice.gov.ukFurther informationAppointment to the Civil Service is governed by the Civil Service Commission Recruitment Principles. If you wish to make a complaint, please find further details here: https://careers.dwp.gov.uk/how-we-recruit/.