Digital project manager

Live the LB difference!The digital project manager is responsible for maintaining active communication with various departments and the programming team. They plan and coordinate the progress of projects, ensure prelaunch quality control, and support the Client Services team in defining client needs and priority management.SkillsExcellent sense of organization and ability to manage prioritiesAble to work with very tight deadlines, driven by resultsAble to logically structure and summarize informationRemarkable knowledge of the digital world, search engine optimization (SEO), user experience (UX), marketing, social networksExcellent eye for digital quality control in a variety of formatsAble to clearly define questions and clarify thoughtsKeen attention to detail and outstanding organizational skillsEager to explore and master new digital tools, driven by curiosity and resilience in fast-changing contextsRequirementsExtensive experience in digital project management and quality control (a minimum of 5 years of agency experience)Bachelor’s degree in administration, project management or another relevant fieldBasic knowledge of HTML, web related technologies and lingo (an asset)Intermediate to advanced English: provide frequent written and verbal follow-ups to English-speaking clients and suppliers; hold conversations on a regular basisMain responsibilitiesProject managementContribute to project management with stakeholders who may have a lesser understanding of digital projects, and serve as a guide in this areaAnalyze needs, carry out evaluations and draft service offers; plan (budget, timelines, resources)Establish an overall project plan and develop more detailed plans according to client needsCreate and follow production deadlines and assign tasks to the creation and production teamsEngage in assigned tasks and manage the workload using project management softwareCommunicate with clients and handle follow-ups, manage change requests, approvals, checks and quality controlAssess and manage the risks, repercussions, assumptions and limitations of proposed solutionsEnsure the quality of deliverables under their responsibility, keep content updated, add or obtain content from partnersEnsure compliance with deadlines and budgetsParticipate in strategic project planningManage the closure of projects and budgetsQuality controlDevelop the structure and content for different test scenariosWrite test cases and scriptsOversee the quality control of digital projects with respect to design as well as operational and content aspectsEstablish and maintain relationships with internal and external development teams and define the terms and conditions for external technical/operational tests (clients)Identify potential issues during the planning of a digital project that could impact accessibility, the final user experience, potential glitches or obstacles during the development process, etc.Oversee the validation test process from the first version developed (alpha/beta), including coordination with re-reading, content, strategy and creationMaintain brand standards (technical aspects, accessibility, user-friendliness, content) and ensure the internal cohesiveness of the project and of all projects under a specific brandHandle troubleshooting and investigate errors, potential problems and glitches that could arise during a project’s digital quality control stepClearly communicate questions and corrections to the appropriate stakeholder who may not have any experience in digital projectsPossess knowledge of the following:Compatibility between browsers and platformsResponsive designPosting and social media characteristics, best practices and guidelinesDesign mock-ups and site architectureAccessibility standards (AODA/ADA/WCAG)For the Lemieux-being of our employeesGroup insurance coverage (50% of premiums are employer-paid) with free access to telemedicineFlexible 37.5-hour work week in a hybrid formulaAttractive vacation time, welcome days, work-life balance days, and moreSummer schedule to enjoy Friday afternoons off (4 months)Possibility of working abroad for a period of 1 monthTraining program and personalized professional happiness meetingsYear-round wow activities (yoga sessions, beer tasting, bowling, summer/Christmas parties, etc.)A dynamic team of 100+ employees across Canada with offices in Sherbrooke and MontréalA socially responsible company involved in its community and a respectful workplace that promotes inclusion, diversity, and individual well-being