Digital Service Desk Team Lead

About the role: We’re looking for a Digital Service Desk Team Lead to provide day-to-day supervision and technical leadership to our Whangārei-based Service Desk team. This is a hands-on senior technical role where you’ll also guide a team of technicians, act as a key escalation point, and ensure seamless IT support across Northpower. You’ll work closely with the Digital Service Desk Manager, supporting the delivery of high-quality service desk operations while contributing to continuous improv…