Digital Support Sales Specialist

At Small Medium Enterprises and Channel (SME&C), we are leading a high-growth, AI-powered global sales team—one that is deeply connected to our partners and driven by customer success. By uniting our Small Medium Business, Corporate, Strategy, and Partner teams, we are unlocking the largest customer opportunity, backed by the industry’s most significant investments. Leveraging the power of AI and our extensive partner ecosystem, we are redefining how businesses of all sizes adopt technology to drive growth and innovation.SME&C is more than a sales organization—it’s a culture of innovation, opportunity, and inclusivity. Here, you’ll be part of a diverse, high-performing, and customer-obsessed team where collaboration, connection, and continuous learning fuel everything we do.If you thrive in a fast-paced, digital-first environment and are eager to make a meaningful impact, explore how SME&C can be the next step in your career. Together, we are shaping the future of business.The Digital Unified Support Seller is part of Microsoft’s SME&C (Small, Medium Enterprises & Channel) or Digital Sales organization, focused on driving Unified Support and Enhanced Solution sales. The role is designed to help customers maximize the value of their Microsoft investments by providing best-in-class support offerings and ensuring they are supported throughout all stages of the product lifecycle.ResponsibilitiesLead new business targeting across assigned territory.Drive upsell and cross-sell engines in collaboration with Digital Sales Units and SME&C teams.Close Unified Enterprise and Enhanced Solution opportunities, ensuring customer success and operational health.Engage in consultative selling to understand customer needs and map Unified Support to desired outcomes.Collaborate with internal teams (Account Teams, Customer Success, Solution Specialists) to deliver a “One Microsoft” experience.Maintain pipeline hygiene, forecasting accuracy, and execute disciplined sales processes.Enable customer outcomes and consumption by integrating support with broader Microsoft solutions.QualificationsProven sales success in technology or services solutions.Experience in solution selling and managing complex deals.Strong business acumen and ability to articulate value propositions.Familiarity with Microsoft cloud technologies and support offerings.Bachelor’s degree in IT, Business, or related field (or equivalent experience)Fluent in English & Swedish.#SMECCareersMicrosoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.