Digital Trust and Safety Specialist with Polish and English - Work In Bulgaria

Mercier Consultancy MD is thrilled to announce an opening for a Digital Trust and Safety Specialist fluent in both Polish and English to work in Bulgaria. In this crucial position, you will be responsible for safeguarding our digital platforms by monitoring user-generated content, managing safety concerns, and ensuring compliance with our community standards. Your efforts will be instrumental in fostering a safe and supportive environment for our users.Key ResponsibilitiesMonitor user interactions and content across our platforms to identify and manage potential violations of safety policiesConduct comprehensive investigations into reported safety incidents and analyze evidence to recommend appropriate actionsCollaborate with diverse teams to develop and enhance policies aimed at promoting digital safety and trustPrepare analytical reports detailing safety incidents and trends to inform management and guide decision-makingStay informed about emerging trends and challenges in digital safety to proactively adjust our strategiesEngage directly with users to raise awareness about safety practices and empower them to navigate risks effectivelyRequirementsFluency in Polish and English (both written and spoken) is essentialPrior experience in digital safety, content moderation, or similar roles is preferredStrong analytical skills with a data-driven approach to solving problemsExcellent communication skills for addressing user safety issues effectivelyAttention to detail and a proactive attitude toward identifying potential risksFamiliarity with digital safety tools and social media platforms is advantageousA team-oriented individual capable of thriving in a fast-paced work environmentBenefitsCompetitive Monthly SalaryFully Paid Relocation PackageMonthly Performance BonusFully Paid TrainingHealth InsuranceMonthly accommodation bonus