Digitalization Intern

Join our global team for a career filled with opportunities to solve challenges both small and large, local and global, simple and complex.Job titleIntern, FSSPurposeIntern is part of the FSS team. Intern will be responsible in assisting with all tasks being assigned.InterrelationsThe position reports to Team Leader, Digitalization.Formal authoritiesHas the authority to act within this Functional Description and within the chart of authority as outlined in the company’s Global Integrated Management System (GIMS).Main ResponsibilitiesPosition-holder is responsible for:Attending to all supplier invoices which did not interface successfully into supplier invoice processing platformAnnotation of new supplier invoices for newly registered suppliersPerforming testing for newly created entities in digitalisation toolAttending to basic troubleshootingPerforming supplier reconciliation between supplier statement of account (SOA) and supplier balances in IFS. Also to provide detailed explanation /status on variances.Performing clearing for Supplier Payment on Account (SUPOA) and to ensure outstanding items are addressed within specific time frameIdentifying and developing process improvement plans where requiredAttending to any adhoc tasks as assignedDeveloping and documenting systems, operation processes and reporting flows as requiredTreating all information received as strictly confidentialEnsuring that all tickets are escalated to the relevant teams within Finance Shared Services (FSS)Resolving tickets (within scope) in a timely, customer-oriented mannerEnsuring the quality standards for all tickets are met or exceeded regarding accuracy of ticket data including client demographic information, problem description, resolution, etc.Supporting continous improvement of services in quality and effectivenessAnalysing ticket trends and ensuring that improvements are being made for recurring queriesDemonstrating excellent customer service professional skillsAttending to customer and supplier registration.AccountabilitiesThe position-holder will be measured against:Meeting financial deadlinesAccounting accuracyEnsure compliance of Chart of AuthorityDelivering of relevant, timely and accurate informationKPI’s specified in SLAHealth & SafetyAs an employee:The employee is responsible to adhere to the company’s health and safety* requirements to ensure their own safety and the safety of their colleagues by:participating in risk assessment processes in the workplace completing required health and safety training and certifications following safe work practices and procedures and use personal protective equipment (PPE) when required inspecting equipment and the workplace regularly and actively eliminating hazards reporting accidents, incidents, injuries, near misses, safety risks and issues of non-compliance with health and safety procedures according to internal procedure Developing the safety culture at own workplace and cooperating with others on matters relating to health and safetythis includes physical as well as psychosocial health and safetyQualificationsBachelor’s degree preferably in Accounting or Finance+0 years of relevant experience in finance, preferably processing in a high volume environmentGood knowledge of accounting principlesPrevious experience in a similar environment within an organisation or SSC/BPO environment is advantageousComputer literacy – Excel, Word and other large enterprise systems is advantageous (e.g. IFS, SAP, Oracle etc.)Good command of the English language (spoken & written). Additional European / Middle Eastern / Asian language(s) skills will be advantageousAdditional PreferencesExcellent communication skills and cultural awarenessPositive attitude, customer centric mindset and willingness to go the extra mile to meet organizational goalsPrevious experience in migration process and/or system implementation preferredProven ability to learn and understand new software/accounting systemsAbility to build good relationships with different stakeholdersAttentive to detail and deadlinesStructured and well-organisedAbility to resolve problems and deal with high volume transactionsAnalytical skillsSharp judgmentAbility to multi-task and prioritizeAccountability and responsibility, independent working styleLocationThe position will be based in Kuala Lumpur office located at KL Sentral which is a strategic work location with convenience travelling by Monorail, Rapid Kelana Jaya Line, MRT and KTM services as well as easy to get to go by public transportation.What We Offer5-days work week including complying with Malaysia’s Public HolidayInternational work environment and cultureGreat learning and development opportunitiesHybrid working arrangement (3 days in the office, 2 days remotely)Join our global team for a career filled with opportunities to solve challenges both small and large, local and global, simple and complex!How To ApplySounds interesting? If you see yourself fitting into this role, please let us know why the role interest you. Apply online through our career portal at https://www.wilhelmsen.com/careers/ under Current Vacancies by creating a ‘Candidate Home’ account and thereafter upload your resume and expected salary.