Director, Digital Strategy, Performance and Analytics

Job DescriptionWhat is the Opportunity?This is a high-impact leadership role at the heart of the bank’s digital transformation. As Director of Digital Strategy, Performance and Analytics, you will help shape the strategic direction of RBC’s digital ecosystem, drive performance measurement, and translate insights into action. You’ll serve as a strategic integrator—aligning cross-functional initiatives, enabling data-driven decision-making, and acting as chief of staff for key digital engagements. This role is ideal for a visionary leader who thrives in dynamic environments and is passionate about building scalable, client-centric solutions.What Will the Successful Candidate Do?Lead the development and consolidation of digital strategy, OKRs, and performance reporting.Act as chief of staff for digital leadership—driving agendas, preparing executive materials, and ensuring alignment across initiatives.Oversee teams translating analytics and insights into product innovation and measurable outcomes.Monitor product performance against strategic goals and ensure continuous optimization.Market Intelligence & Competitive PositioningTrack emerging industry trends and competitor activity to inform strategic pivots and maintain competitive advantage.Assess feasibility and value of new digital initiatives. Present compelling business cases to secure executive buy-in.Partner with Lines of Business, Mega-Journeys, and Functional teams to embed digital goals into enterprise strategy.Ensure initiatives are client-aligned and deliver tangible value across channelsWhat is Needed to Succeed?7+ years of experience in digital strategy, transformation, or analytics leadership—preferably in financial services or a similarly complex industry.Strong command of performance frameworks (OKRs, KPIs), strategic planning, and executive reporting.Demonstrated ability to lead cross-functional teams and influence senior stakeholders.Deep understanding of digital product development, client experience, and data-driven decision-making.Exceptional communication, synthesis, and storytelling skills—able to translate complexity into clarity.Strategic mindset with operational rigor—comfortable navigating ambiguity while driving measurable outcomes.Nice to Have?Masters Degree5+ years of experience in Strategy and/or Digital TransformationExperience with competitive intelligence, market analysis, and innovation pipelinesWhat’s in it for you?We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicableLeaders who support your development through coaching and managing opportunitiesFlexible work/life balance optionsOpportunities to do challenging workOpportunities to take on progressively greater accountabilities#TECHPJJob SkillsAnalytics, Competitive Markets, Computer-Aided Design (CAD), Conceptual Thinking, Customer Service, Digital Strategy, Emerging Trends, Leadership, Manufacturing Trends & Directions, People Management, Product Development, Product Development Lifecycle, Product Development Methodology, Product Manufacturing, Product Testing, Prototype Manufacturing, Roadmapping, Taking Initiative, Value RealizationAdditional Job DetailsAddress:RBC WATERPARK PLACE, 88 QUEENS QUAY W:TORONTOCity:TorontoCountry:CanadaWork hours/week:37.5Employment Type:Full timePlatform:PERSONAL & COMMERCIAL BANKINGJob Type:RegularPay Type:SalariedPosted Date:2025-10-31Application Deadline:2025-11-28Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date aboveInclusion and Equal Opportunity EmploymentAt RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.Join our Talent CommunityStay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com