Director, Global Program Optimization

Start your journey with BCD: Grow, connect, collaborate and celebrate with our global teamDirector, Global Program Optimization (Remote)Full time, Germany, France, Spain, United KingdomThe Director, Global Program Optimization is accountable for retaining a portfolio of large-market or multi-national accounts in collaboration with, and via consultation with, the existing Commercial teams and program managers in non-competitive (renewal) and competitive (client procurement RFPs) environments. This position should have the ability to participate in client-facing presentations.As a Director, Global Program Optimization, you willMaintain and increase revenues through client retention and expansion of current customer programsHelp drive program margins and profitability by optimizing programs and retaining accountsLook for opportunities for deeper program engagement to assist with cross-selling or up-selling products and services beyond standard travel program supportLeverage existing data and information to uncover emergent data and trends to improve client retentionDive into places for clients to consolidate and expand their travel program with BCD where this makes business sense for the clientProactively engage with business owners regarding the renewal/bid avoidance/rebid/risk status of each assigned account throughout the life of the account Facilitate project management for the entire bid process pre/during/post bid closeoutAbout YouExtensive business travel industry experience with previous sales focusThorough knowledge of business travel management, supplier landscape, and travel industry technologyEffective oral, written, and presentation communication skillsProficient in MS Excel, MS PowerPoint, and business software applicationsMust be an inquisitive problem solver motivated by uncovering problems and implementing solutionsAbility and willingness to travel domestically and internationallyAbout UsWe’re a market leader in travel management: We help people and companies travel smart and achieve more, and our clients include some of the world’s best-known and most innovative business and consumer brands. We operate in more than 100 countries, and the majority of our 10,000+ people work virtually (because a 10-second commute usually makes awesome sense). We’re committed to sustainability and to driving success for our customers, our business and ourselves. Learn more about BCD Travel.Your life at BCDWorking at BCD means connecting, collaborating and celebrating. You’ll be part of a virtual, dynamic and flexible work environment that fosters a good work-life balance so you can focus on what makes you happy. But don’t just take our word for it! Hear why people join BCD and more about the great perks of Life at BCD.You’ll be offeredFlexible working hours and work-from-home or remote opportunitiesOpportunities to grow your skillset and careerGenerous vacation days so you can rest and rechargeA compensation package that feels fair to you, including mental, physical, and financial wellbeing toolsTravel industry professional perks and discountsAn inclusive work environment where diversity is celebratedReady to join the journey? Apply now!We’re dedicated to building a diverse, inclusive and authentic workplace. If you’re excited about a role, but your experience doesn’t align perfectly, we still encourage you to apply.We are committed to providing reasonable and necessary accommodations to ensure all employees can perform their roles effectively. For accommodation requests or further information, contact our Talent Acquisition department at careers@bcdtravel.com.