Director of Casino

BettingJobs are currently seeking a Director of Casino for a growing iGaming company in their San José, Costa Rica office.Key Responsibilities:Own full P&L responsibility for the Casino vertical, including GGR, NGR, Actives, Deposits, and Wagering targets.Develop and execute strategies to maximise player value, retention, and lifetime engagement across multiple casino brands.Optimise promotions, jackpots, bonuses, and campaigns to drive conversion, retention, and ROI.Forecast, track, and report performance metrics with actionable insights for senior leadership.Manage all platform and provider relationships, covering contracts, invoicing, reporting, and performance.Ensure operational readiness for new launches, campaigns, and game integrations.Lead marketing initiatives across acquisition, retention, and reactivation funnels.Collaborate cross-functionally with CRM, VIP, Affiliates, Creative, SEO, Social, Customer Service, and Data teams to enhance performance and player experience.Curate and evolve the game portfolio, balancing top-performing titles with new releases.Segment players by value and behavior to deliver targeted campaigns and tailored offers.Define unique positioning, visual identity, and promotional calendars for each casino brand.Partner with development and creative teams to enhance UX, retention features, and promotional impact.Build, lead, and mentor a high-performing Casino team focused on executional excellence and data-driven decision-making.Foster collaboration across departments to ensure seamless delivery of campaigns and initiatives.Requirements:10+ years in senior-level online casino management or operations within iGaming.Proven success driving revenue, retention, and engagement in multi-brand casino environments.Strong understanding of casino product, promotions, jackpots, CRM, and player segmentation.Deep commercial acumen with experience managing third-party platforms and provider relationships.Exceptional leadership, communication, and project management skills.Analytical mindset with the ability to interpret complex data and translate it into strategy.Demonstrated experience collaborating across marketing, CRM, and product teams.Highly organised, decisive, and comfortable in a fast-paced, performance-driven environment.