Director of Food & Beverage

Company DescriptionAre you ready to join a team that thrives on excellence and embraces limitless potential? Fairmont Southampton, Bermuda’s largest resort, invites exceptional individuals to be part of our award-winning team and shape the future of hospitality.Following a multi-million-dollar renovation, our 593-room resort is Bermuda's largest, featuring nine restaurants, a 30,000-square-foot spa, an 18-hole par three golf course and a captivating Beach Club. Opportunities for growth and success are boundless.Our culture emphasizes respect, teamwork, and professionalism, supported by comprehensive benefits, including: health insurance, worldwide travel discounts and wellness programs. Join our diverse and inclusive team, where your unique talents and perspectives are celebrated.Dare to go beyond the ordinary, unlock your potential and make a lasting impact at Fairmont Southampton. Together, let's create memories that exceed expectations. #BeLimitlessWhat’s in it for you? As part of Accor, a global hospitality leader with over 5,500 hotels worldwide, you’ll enjoy:Opportunities for growth and development, mentorship, and international mobilityHealth insurance, retirement savings plans, and comprehensive wellness programsWorldwide travel discounts and preferred rates across the Accor portfolioA supportive, inclusive culture grounded in respect, teamwork, and professional developmentStart your journey with us today and explore the possibilities! #BeLimitlessJob DescriptionThe Director of Food & Beverage reports to the Hotel Manager and is responsible for the overall strategy, execution, and performance of all Food & Beverage (F&B) operations within Fairmont Southampton, including multiple restaurants, destination bars, in-room dining banqueting, and event spaces. This role requires a visionary leader with strong commercial acumen, an eye for design and detail, and the ability to create memorable experiences that position Fairmont Southampton as the leading luxury lifestyle destination hotel.What You Will Be DoingOperational ExcellenceOversees daily Culinary/Food and Beverage operations, ensuring alignment with Fairmont standards.Ensures consistent, high-quality food and beverage service across all outlets.Collaborates with the Executive Chef(s) on menu design, purchasing, staffing, and food preparation.Supports food and beverage portion control and waste reductions procedures.Manages inventory budgets and orderings of uniforms and supplies within budget.Financial & Business PlanningManages the annual F&B operating budget, optimizing wages, productivity, and expenses.Utilizes financial tools to monitor performance and support strategic planning goals.Reviews staffing levels to meet service, operational and financial objectives.People & CultureLeads and support the F&B management team to drive performance and revenue.Recruits, train and retrain a diverse, high-performing workforce focused on excellence and equity.Champions Fairmont’s Service Culture, Heartist values, and diversity & inclusion initiatives within the F&B division.Fosters a positive work environment that promotes colleague satisfaction and business success.Guest Experience & Service ExcellenceImplements and uphold guest service standards, continuously improving products, service and profitability to ensure guests satisfaction and help build customer loyalty.Addresses guest complaints and ensures timely corrective actions.Engages with guests, vendors, community partners and educational institutions.Brand Representation & MarketingRepresents Fairmont Southampton positively on and off property.Partners with Sales & Marketing to drive PR, promotions, and innovative concepts that attract guests creating a destination of choice to hotel and external guests.Sustainability, Compliance & SafetyChampions sustainability initiatives in line with Accor’s Sustainability policy.Ensures compliance with company SOPs, safety, sanitation and regulatory standards to ensure optimal levels of quality service and safety.Trains staff in safety and loss prevention procedures to minimize risk and control costs.Other duties as assigned.QualificationsWhat we’re looking for:Experience5+ years in Food & Beverage management within the luxury hospitality sectorExperienced in budget management, payroll reporting, and financial oversightDemonstrated success in a unionized environmentEducationDegree in Hospitality Management, Culinary Arts, or a related field, or equivalent relevant experienceKnowledge, Skills And AbilitiesProven ability to lead and coordinate multiple departments effectivelyExtensive knowledge of Fine dining and Food & WineStrong leadership, team-building and coaching skills with a focus on staff developmentExceptional customer service and interpersonal skillsCreative and strategic thinker with a track record of implementing innovative F&B conceptsSkilled in problem-solving and maintaining service excellence under pressureProficient in Microsoft windows applicationsAble to work independently and as part of a cohesive teamHighly reliable, responsible, and adaptable in fast-paced settingsPersonal AttributesCommitted to fostering collaborative and high-performing teamsPassion for hospitality, innovation and creating memorable experiencesPositive, professional and brand focused representativeCircumstancesHigh flexibility and availability to adapt to dynamic operational needsAdditional InformationYour Team And Working EnvironmentFairmont Southampton is a premier luxury resort and regarded as a leader in the hospitality industry. Our mission is to turn moments into memories for our Guests. An exciting hospitality career awaits you if you are committed to providing our Guests with an authentically local experience through providing warm and engaging service.Our Heartists work cohesively as part of the team in a demanding, multi-cultural diverse environmentOur Commitment To Diversity & InclusionWe are an inclusive company and our ambition is to attract, recruit and promote diverse talent.