Director of Human Resources and Organizational Development

Job SummaryThe Director of Human Resources & Organizational Development is a key member of the Executive Leadership Team and serves as the strategic and operational leader for all aspects of Human Resources. This role oversees a talented HR team supporting multiple business units across the organization. The Director partners closely with leaders to develop and execute people strategies that foster organizational excellence, engagement, and a culture aligned with our mission and values. This leader will design sustainable systems, develop talent, ensure compliance, and steward a high-trust workplace that enables our clinicians and staff to deliver exceptional patient care.Duties And ResponsibilitiesServe as a core member of the Executive Leadership Team, contributing to organizational strategy, planning, and decision-making.Lead organizational development initiatives that strengthen culture, improve the team member experience, and support change management efforts.Conduct workforce planning to meet current and future staffing needs aligned with growth.Lead and mentor an HR team that provides consultative support to multiple clinical, administrative, and operational departments.Develop strong partnerships with leaders and managers to guide performance management.Oversee HR systems, workflows, policies, and data management to ensure efficiency and integrity.Design and implement training, leadership development, and staff education programs.Build internal capabilities through coaching, performance planning, and succession planning frameworks.Oversee full-cycle recruitment strategies ensuring the attraction, hiring, and retention of high-performing team members and clinical talent.Implement competitive and equitable compensation strategies in partnership with executive leadership.Drive retention efforts through onboarding optimization, engagement programs, career development pathways, and workforce analytics.Ensure compliance with all federal, state, and local employment laws and healthcare-specific regulations.Maintain and update HR and organizational policies, ensuring alignment with legal standards and operational needs.Serve as the organization’s subject matter expert for employment-related risk management.Oversee benefits programs, including medical, dental, vision, retirement, and wellness initiatives.Work closely with Sr. Benefits Coordinator to manage FMLA, ADA, and other leave processes with accuracy and compassion.Work closely with CFO and Sr. Benefits Coordinator to provide leadership and oversight of the organization’s self-funded health plan, working closely with brokers and third-party administrators to optimize plan performance, cost, and team member experience.Requirements And QualificationsBachelor’s degree in Human Resources, Organizational Development, Business Administration, or related degree preferred. Equivalent combination of relevant professional experience and training will be considered in lieu of a degree.10+ years of progressive HR leadership experience, preferably within healthcare or other regulated industrySHRM-SCP, SPHR, CEBS, or related professional certification desirableDemonstrated experience leading HR teams and functioning as a strategic partner to senior leadersStrong knowledge of federal and state employment laws and HR compliance best practicesExperience managing or overseeing a self-funded insurance environmentProven success designing and executing strategic HR and organizational development initiativesPhysical DemandsPosition requires manual and finger dexterity and hand-eye coordination.Involves standing, sitting, and walking.Team member will occasionally be asked to lift and carry items weighing up to 10 pounds; normal visual acuity and hearing are required.BenefitsWe offer a comprehensive benefits package that includes health (with employer contribution), dental, and vision insurance, employer paid base life, and other voluntary benefits*. Time off benefits include paid combined time off (CTO) and seven paid holidays, plus a floating holiday after one year of service. Retirement benefits include a 401(k) with company contribution and profit sharing after one year of service. Qualified team members become eligible to participate in medical benefits on the 1st of the month following date of hire, and retirement benefits after 90 days.We also provide professional development opportunities, flexible work schedules, wellness incentives, healthy vending options, and relaxed dress code on Fridays. Our community-focused culture encourages participation in local events, fundraisers, and causes chosen by our team. We are committed to providing our employees with the resources they need to thrive both personally and professionally.Other voluntary benefits include Voluntary Short Term Disability, Long Term Disability, Critical Illness, Accident Insurance, Supplemental Life Insurance, and legal and identity protection and pet insurance.Who We AreExcelsior Orthopaedics is a multi-specialty orthopedic practice that has been providing comprehensive care since 2002. We have multiple locations throughout the Western New York region and a free-standing ambulatory surgery center, Buffalo Surgery Center. Excelsior Orthopaedics offers a suite of in-house services including general orthopaedic evaluation and treatment, podiatry, physical & occupational therapy, nutrition counseling, sports training, outreach athletic training, orthopaedic express care, imaging, durable medical equipment, and an outpatient total joint program. Buffalo Surgery Center provides surgical and procedural treatments for orthopaedic, pain and spine, podiatry, total joint replacement, and gastrointestinal patients. Our mission is to transform the lives of our patients by restoring function and enhancing quality of life. We are committed to innovative care that is driven by patient needs and supported by the most skilled, experienced team in Western New York.The pay range for this position is determined based on several factors, including the candidate’s years of experience, qualifications, training, licenses, designations, and the overall market conditions.This job description does not state or imply that the duties and responsibilities listed are the only ones required of this position. Team members in this role will be required to perform other job-related duties at the discretion of the employer and may have additional duties assigned as necessary.Excelsior Orthopaedics and Buffalo Surgery Center are committed to the full inclusion of all applicants. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information.