Director of IT

About Our ClientOur client is revolutionizing urban delivery with autonomous sidewalk robots that reduce traffic and support local businesses. Led by experts in robotics, ML, and design, the team is collaborative and mission-driven. The Director of IT will oversee IT strategy, infrastructure, and security across all sites, ensuring scalable, reliable systems that enable growth and seamless robotics operations.Key ResponsibilitiesStrategic LeadershipDefine and execute the IT roadmap aligned with the organization's growth, expansion, and R&D goals.Partner with engineering, operations, HR, finance, and facilities to ensure IT enables business and robotics innovation.Lead IT planning for new markets, acquisitions, and major company initiatives.Infrastructure & SystemsOversee enterprise IT infrastructure, networks, and cloud services with a focus on uptime and scalability.Implement collaboration, productivity, and ERP systems that support cross-functional teams.Support IoT and edge-device deployments critical to robotics delivery operations.Security & CompliancePartner with security leaders to drive identity management, endpoint protection, and incident response.Ensure compliance with ISO 27001, SOC 2, GDPR, CCPA, and related requirements.Team & Vendor LeadershipBuild, mentor, and scale a high-performing IT team.Manage IT budgets, procurement, vendor contracts, and partner relationships.Support & OperationsEstablish SLAs for IT support across offices, labs, and depots.Drive continuous improvement in helpdesk and IT services to maximize productivity.Required Qualifications10+ years in IT infrastructure and operations, with 5+ years in leadership.Proven experience managing enterprise IT environments in high-growth, tech-driven companies.Experience managing live operations across multiple time zones and supporting rapid operational expansion.Deep expertise in networking, cloud platforms, identity management, and enterprise systems.Track record of hiring and scaling IT teams and infrastructure.Excellent communication, leadership and vendor management skills.Preferred QualificationsExperience with IoT deployments (smart devices at the edge) highly desired.CCNA, CISSP or equivalent prior networking experience.Exposure to robotics, logistics, or other live operations environments.Background in budget ownership and supporting M&A activities.Compensation$210K – $250K • Offers EquityNote:“We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer. Swooped helps candidates around the world to discover and stay focused on the jobs they want until they can complete a full application in the hiring company career page/ATS.”