Director Of Operations

Title: Director of OperationsLocation: Ottawa, ON & Gatineau, QCReports To: Senior LeadershipDirect Reports: Warehouse Supervisors, Drivers, Operational Staff (as applicable)Employment Type: Full-Time, PermanentSalary: $130,000 - $150,000Language Requirement: Bilingual (English and French)Position SummaryThe Director of Operations is responsible for providing strategic and hands-on leadership across Morin Supply’s Ottawa and Gatineau locations. This role oversees all core operational functions, including warehouse operations, logistics, inventory management, fleet oversight, and safety compliance.The Director of Operations plays a critical role in ensuring operational consistency, efficiency, and high service standards across both provinces while supporting business objectives through strong people leadership, cross-functional collaboration, and continuous improvement.At Morin Supply, we aim to be the easiest building supply company to deal with, and the Operations team is central to that mission.Key AccountabilitiesEstablishes clear operational standards across all locationsBuilds capable operational leadership at the branch levelAligns operations with company strategy and customer promiseCreates accountability through metrics and performance rhythmDrives continuous improvement and operational maturityEnsures operations scale with company growthChampions safety and operational disciplineEnables cross-functional collaboration (Sales, Purchasing, Finance, HR)Measures of SuccessSuccess in this role is reflected by:Consistent on-time, accurate delivery performanceStable, efficient branch operationsHigh inventory reliability and availabilityControlled operating costsStrong safety performanceScalable processes across locationsOperational readiness for expansionPositive customer service experience driven by operationsProfile & ExperienceProven experience in senior operations leadership within logistics, distribution, warehouse, or supply chain environments with proven ability to scale operationsExperience managing multi-site operations, ideally across Ontario and QuebecStrong understanding of warehouse operations, fleet management, and logistics coordinationDemonstrated people leadership experience, including coaching and performance managementStrong knowledge of Health and Safety requirements and operational complianceBilingual proficiency in English and French requiredAbility to analyze data and translate insights into actionClear communicator with the ability to lead across functions and locationsHands-on leadership style with strategic thinking capabilityStrong judgment, accountability, and problem-solving skillsAdaptable to changing priorities and unexpected challenges.Committed to Morin Supply’s core value: “Be the easiest to deal with.”Working ConditionsRegular travel between Ottawa and Gatineau locationsCombination of office, warehouse, and yard environmentsAbility to respond to operational needs outside of standard business hours as requiredWhy Work With UsLead operations for a growing, well-established organization with strong roots in Ontario and Quebec’s construction and building-materials sector.Shape the next stage of our operational maturity through clear systems, disciplined execution, and continuous improvement.Work with an executive team that values accountability, transparency, and data-driven decision-making.Influence company-wide performance by strengthening processes across logistics, warehouse operations, delivery, customer service, and safety.Enjoy competitive compensation, company-matched RRSP contributions, and a comprehensive health and dental benefits plan.Join a culture that prioritizes safety, respect, and strong leadership expectations.Access meaningful opportunities to grow, innovate, and leave a lasting operational footprint across all locations.Contribute to a business where operational excellence directly impacts customer experience and strategic growth.Morin Supply is an equal opportunity employer committed to building a diverse workforce. We welcome applications from women, Indigenous peoples, Black and racialized communities, persons with disabilities, people from gender-diverse communities, and individuals with intersectional identities. We are committed to an inclusive selection process and a barrier-free workplace.We thank all applicants for their interest. Only those selected for an interview will be contacted. All information collected during the recruitment process will be handled in accordance with applicable privacy legislation in Ontario and Quebec.Offers of employment may be subject to reference checks, verification of qualifications, and role-specific requirements such as driving record checks or safety certifications, where applicable.Accessibility & AODA ComplianceMorin Supply is committed to creating an accessible and inclusive workplace. In accordance with the Accessibility for Ontarians with Disabilities Act (AODA), we will provide accommodations throughout all stages of the recruitment, selection, and employment process upon request. If you require an accommodation, please inform Human Resources and we will work with you to meet your needs in a manner that respects dignity, independence, integration, and equal opportunity.