Director, Operations

As pioneers and global leader, Hiab is ambitious to write forward our success story, inspiring and shaping our industry. The world in which we operate with our class-leading products, intelligent services and innovative digital solutions is constantly changing.Purpose of the positionThe Operations Director is responsible for developing, leading, and continuously improving all aspects of Division Operations, ensuring sustainable performance in Safety, Quality, Delivery, Inventory, and Productivity.This role drives operational excellence through strategic leadership, stakeholder engagement, and disciplined execution of lean manufacturing and business processes, aligned with the Division and Hiab Business Line growth strategies.Main Tasks And ResponsibilitiesSafetyPromoting the importance of Environmental, Health and Safety culture, with the responsibility of securing own and co-workers’ safety and health at all times in line with the Company’s Health and Safety statement, policy and Risk AssessmentsQualityResponsibility and ownership of PSC product quality processes and drawing specifications in line with customer expectationsEmbrace a zero-defects and right-first-time culture within an overall total cost of quality frameworkDelivery & Capacity ManagementDevelop long and short-term capacity plans to meet customer demandSecure resources and competencies to manage the strategy and day-to-day operationsOwnership of the SMR/ S&OP process to balance Supply to DemandDevelop long and short-term capacity plans to meet customer demandInventoryEnsure the delivery of a material replenishment strategy in line with the PSC inventory policyProductivity & Operational ExcellenceDetermine and implement annual plans and budgets to achieve overall strategic objectivesDevelop and monitor performance goals (KPI’s) to achieve overall financial targets and initiate corrective and preventive actions when necessaryCreate and embrace a true culture of operational excellence and continuous improvementDevelop and deliver a sustainable operations roadmap to embrace Industry 4.0 and digitization for the PSC.Develop and monitor performance goals (KPI’s) to achieve overall financial targets and initiate corrective and preventive actions when necessaryImplement World-class principles to secure the most cost-efficient production in the businessDirect, support and coach your teams to secure continuous improvement of the right competencies, efficient working methods and stimulating working environmentPeople LeadershipLead by example, embodying and promoting Hiab values and leadership behaviorsBuild, develop, and coach a high-performing operations teamEnsure organizational design aligns with business needs (right-sizing and competence management)Secure and develop critical competencies for future business needs.What You’ll Need To SucceedEducationBachelor’s degree and/or Master’s degree in a relevant engineering or business disciplineExperienceMinimum7-10 years of relevant Technical Industry experience (i.e. truck, construction machines, agriculture, or automotive) in production and supply chain managementAt least 5–7 years in a modern factory management role, including 3–5 years at a senior management level within a multinational/global organizationDeep understanding of Lean Manufacturing principles and their link to business strategyExperience in unionized environments and employee relations management preferredCross-functional exposure to Supply Chain, R&D, Sourcing, Sales & ServiceFlexible to travel as requiredCore CompetenciesStrategic Thinking: Clarifies and translates strategy into actionable plans and measurable resultsOrganizational Awareness: Considers historical context and stakeholder impact in decisionsResults Orientation: Drives accountability, performance, and timely decision-makingContinuous Improvement: Champions innovation and change; challenges the status quo constructivelyLeadership & People Development: Inspires, motivates, and develops teams; builds a performance cultureCommunication & Influence: Strong interpersonal and negotiation skills; effective cross-functional collaboratorProblem Solving: Analytical, data-driven, with a pragmatic “can-do” approachBusiness Acumen: Customer-focused, commercially astute, and ethically driven.You will be part ofAs part of a global organization, you will gain access to an extensive network and exciting development projects. At the same time, we value personal development and the close collaboration that characterizes our local operations. Cooperation, commitment, quality, and order are the guiding principles we work by. We are constantly working to maintain a pleasant and enjoyable work environment for our employees with opportunities to grow in your role and develop it further.Interested to join?If you are excited about this opportunity, please submit your application with your CV in English by 24/11/2025. We look forward to hearing from you!Hiab (Nasdaq Helsinki: HIAB) is a leading provider of smart and sustainable on road load-handling solutions, committed to delivering the best customer experience every day with the most engaged people and partners. Hiab's premium equipment includes HIAB, EFFER and ARGOS loader cranes, MOFFETT and PRINCETON truck mounted forklifts, LOGLIFT forestry cranes, JONSERED recycling cranes, MULTILIFT skiploaders and hooklifts, GALFAB roll-off cable hoists, ZEPRO, DEL and WALTCO tail lifts, and the service brand HIPERFORM, a comprehensive suite of smart solutions that help maximise the life-cycle value of Hiab’s equipment.As the industry pioneer, Hiab continues to make on road load-handling smarter, safer and more sustainable to build a better tomorrow. Globally, Hiab is represented on every continent through its extensive network of 3,000 own and partner sales and service locations, enabling delivery to over 100 countries. The company's continuing operations sales in 2024 totalled approximately EUR 1.6 billion and it employs over 4,000 people. www.hiabgroup.com