Director Specialty Programs

IntroductionWe are seeking an accomplished Director, Specialty Programs to join our client—an industry leader dedicated to delivering innovative solutions in patient support and specialty pharmaceutical programs. As the Director, you will oversee the strategic and budgetary activities of multiple programs and client portfolios, providing strategic direction and influencing key program decisions to ensure optimal outcomes. You’ll lead a high-performing team that is accountable, innovative, and customer-focused, while partnering closely with clients to drive program excellence, growth, and sustainability. This is a full-time opportunity, working on a hyrbid schedule (three days per week in-office) designed for an experienced professional eager to make a lasting impact in the healthcare space and grow their career with a trusted, forward-thinking organization.Responsibilities Accountable for overseeing the development, execution, and ongoing management of specialty programs, ensuring they align with organizational goals. Develop and implement strategies for program growth and sustainability, often requiring cross-functional collaboration with teams like operations, clinical and pharmacy.Ensure programs are delivered efficiently and effectively and meeting performance indicators. Partner with clients to influence key decisions and optimize programs. Lead client presentations and proposal development.Ensure program and customer-service excellence.Accountable to establish and deliver against business plan targets and ensure the ongoing profitability of programs.Assess and develop improvement plans for Program Management.Provide strategic direction during RFPs and negotiation of new contracts.Lead a team and support their professional growth and development.Responsible in partnership with the Business Intelligence Team to develop meaningful insights leveraging program data for the client.Ensure programs comply with all relevant regulatory requirements and standards.RequirementsDirect experience in the specialty pharmaceutical industry and/or with patient support programs.An extensive knowledge of the Canadian healthcare system.7+ years account management experience and/or previous pharmaceutical experience or equivalent.Minimum of 5 years of people or team management experience.Proven customer relationship and/or account management skills with direct client interaction.Excellent communication skills, including the ability to develop content and deliver presentations.Strong financial acumen and hands on budget management experience.Strong project management skills to handle complex challenges and ensure successful implementation.University degree or equivalent industry-related experience. Business, healthcare professional designation and/or post-graduate degree an asset.What We OfferWhy apply through Brunel? Finding the next step in your career can be a full-time job. We manage the process for you: from submitting your resume to coordinating interviews to extending offers and assisting with onboarding. We’ll get you going while you get on with the job.About UsBrunel has a reputation for working with some of the best in the business. That’s what we continually strive for. Over 45 years, we’ve created a global network of interesting clients and talented individuals working together through a vast array of services.