Distributor Relationship Officer

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.A Day in the LifeResponsibilities may include the following and other duties may be assigned:Strategic Planning & ExecutionCollaborate with distributors to develop and implement business strategies that drive sales growth, expand market presence, and achieve AOP targets. Align distributor plans with Medtronic’s commercial strategy, product priorities, and market development goals.Relationship ManagementEstablish and nurture strong, trust-based, and mutually beneficial partnerships with distributors. Act as the primary liaison between Medtronic and distributor leadership, ensuring continuous engagement and alignment.Communication & CollaborationMaintain clear, consistent, and transparent communication with distributors. Foster joint initiatives in sales, marketing, training, and market access activities, working closely with internal teams such as Technical Consultants and Training & Education.Performance Monitoring & ImprovementTrack and analyze distributor performance against sales, market share, and operational KPIs. Identify performance gaps and implement corrective actions through coaching, planning, and targeted support.Enablement & Capability BuildingProvide distributors with necessary tools, resources, and training programs to strengthen their commercial and technical capabilities. Coordinate with internal teams to deliver product knowledge, marketing materials, and clinical education tailored to distributor needs.Risk Identification & MitigationProactively identify potential risks, market challenges, and compliance issues within distributor operations. Develop and execute mitigation strategies to protect Medtronic’s market position and ensure business continuity.Required Knowledge and Experience:EducationBachelor’s degree in business administration, Marketing, Biomedical Engineering, or related field (Master’s degree is an advantage).ExperienceMinimum 5 years of commercial experience in the medical device or healthcare industry. Proven track record in managing distributor relationships, preferably in a multinational environment. Demonstrated success in achieving sales targets, market growth, and AOP alignment through channel partners.Industry KnowledgeStrong understanding of the medical device market dynamics in Indonesia, including regulatory landscape, hospital procurement processes, and tender management. Familiarity with channel management, territory development, and competitive market analysis.Skills & CompetenciesExcellent relationship-building, negotiation, and communication skills. Strong analytical abilities for evaluating distributor performance and market opportunities. Ability to work cross-functionally with marketing, clinical, and operational teams. Strategic thinker with a proactive, solution-oriented approach to challenges. Proficiency in MS Office applications; experience with CRM systems is an advantage.Other ExpectationsWillingness to travel within assigned territories as needed. High ethical standards and adherence to Medtronic’s code of conduct, compliance requirements, and quality standards.Physical Job RequirementsThe above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. Benefits & CompensationMedtronic offers a competitive Salary and flexible Benefits PackageA commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.About MedtronicWe lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people.We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.Learn more about our business, mission, and our commitment to diversity here