DoiT Cloud Intelligence™ Academy Program Manager

LocationThe DoiT Cloud Intelligence™ Academy Program Manager will be part of our Customer and Product Success team within the Customer Experience group. This is a remote opportunity in the East Coast US time zone or in the UK or Ireland to allow maximum collaboration with teams in the US and EMEA.Who We AreDoiT is a global technology company that works with cloud-driven organizations to leverage the cloud to drive business growth and innovation. We combine data, technology, and human expertise to ensure our customers operate in a well-architected and scalable state - from planning to production.Delivering DoiT Cloud Intelligence, the only solution that integrates advanced technology with human intelligence, we help our customers solve complex multicloud problems and drive efficiency.With decades of multicloud experience, we have specializations in Kubernetes, GenAI, CloudOps, and more. An award-winning strategic partner of AWS, Google Cloud, and Microsoft Azure, we work alongside more than 4,000 customers worldwide.The OpportunityThe DoiT Cloud Intelligence™ Academy Program Manager will be an integral part of our Customer Experience team, building the content and learning paths that enable our customers to become power users of our DoiT Cloud Intelligence™ platform. The DoiT Cloud Intelligence™ platform will allow us to bring additional value to our customers, giving them access to online coursework and professional certification in our platform. This is a dynamic and hands-on role that will operate cross-functionally, interacting with and leveraging the expertise of our Customer Success, Product, Enablement, and Finance teams.We’re looking for a strategic learning and development specialist who can help us build our DoiT Cloud Intelligence™ Academy from the ground up.ResponsibilitiesIn this role, you will:Design, implement, and manage DoiT Cloud Intelligence™ Academy Research and apply industry best practices and innovative ideas from existing SaaS academy programsIdentify program requirements, including: learning path personas, certification type(s), learning objectives, and success criteria and metricsProject manage all aspects of the build out of the learning programs using an agile delivery methodologyCreate and validate (with internal teams) learning curriculums, course content, interactive learning opportunities, and assessmentsMonitor, measure, and report on the effectiveness of the DoiT Cloud Intelligence™. Using a data driven approach, create strategies for continuous improvement and refinement of our program as we scale Develop go to market strategies in collaboration with our GTM team to drive adoption of the DoiT Cloud Intelligence™ in our customer baseQualifications5+ years of experience in product enablement, training, or learning & development within SaaS or technology companiesExperience building learning programs (and ideally certification paths) from inception using modern Learning Management SystemsProven experience designing and developing training content using instructional design software, including Articulate 360, Adobe Captivate, Camtasia, or equivalent tools.Exceptional communication and facilitation skills, with the ability to synthesize technical concepts and cross-functional input into cohesive, customer-ready content Strong project and program management skills, with the ability to build, maintain, and execute against a backlog and to a deadlineStrong storytelling, presentation, and instructional design skillsProven ability to design, develop, and deliver training that drives measurable resultsAnalytical mindset with experience measuring training impact and optimizing programsKnowledge of adult learning theory and modern enablement practicesAbility to thrive in a fast-paced, remote environment while balancing multiple prioritiesAre you a Do’er?Be your truest self. Work on your terms. Make a difference.We are home to a global team of incredible talent who work remotely and have the flexibility to have a schedule that balances your work and home life. We embrace and support leveling up your skills professionally and personally. What does being a Do’er mean? We’re all about being entrepreneurial, pursuing knowledge, and having fun! Click here to learn more about our core values. Sounds too good to be true? Check out our Glassdoor Page. We thought so too, but we’re here and happy we hit that ‘apply’ button.Unlimited VacationFlexible Working OptionsHealth InsuranceParental LeaveEmployee Stock Option PlanHome Office AllowanceProfessional Development Stipend Peer Recognition ProgramMany Do’ers, One TeamDoiT unites as Many Do’ers, One Team, where diversity is more than a goal—it's our strength. We actively cultivate an inclusive, equitable workplace, recognizing that each unique perspective enhances our innovation. By celebrating differences, we create an environment where every individual feels valued, contributing to our collective success.