Office Administrator

Join our teamPlease note this is a fixed term maternity cover contractWith a global footprint spanning six countries around the world, Dovida delivers nine million hours of care each year. In Ireland, our network of 25 offices and 350 key players manage 4,000 professional caregivers, who support, uplift and empower 7,000 clients in cities, towns and villages across the country. Dovida’s ‘Circle of Care’ philosophy ensures it fulfils its promise: Your Life, Your WayEXPERIENCE REQUIREMENTS: Minimum 1 years experience working in a busy office environmentMust be familiar with Microsoft office (Outlook, Excel, Word)PERSON SPECIFIC REQUIREMENTS:

A professional, friendly and approachable demeanourExcellent organisational skillsAbility to multi-taskExcellent customer service skillsTime managementWhat you`ll doProfessionally manage all telephone enquiries and ensure that all calls are passed on to the required people in order that they are dealt with efficiently. Monitor Unique IQ and staff attendance.

Ringing Caregivers as required to confirm their shifts via our log in systemAssist with payroll and invoicing administrationAssist with accounts receivable administrationMeet and greet new Job Applicants, Caregivers, Clients and suppliers with professionalism and courtesy, whether on the telephone or in personSet up appointments on shared calendar as requiredPrinting and setting up of forms/information packs/journalsScan Client activity logs to Client filesOpen post daily and distribute to appropriate personPost all outgoing correspondence as requiredReply if appropriate to all emails/forward to appropriate personResponsibility that sufficient supplies of all stationary, toners and other office supplies are maintained.

Keep reception area clean, organised, friendly and invitingKeep track of all stocks of PPE and reorder when requiredSupport HR team with CAREGiver complianceAdministration of anniversary & birthday cards for all clientsTake all Client Service Enquiries as required, and follow up using email templates for each service offeringEnter all enquiries onto our internal CRM trackerWhat you`ll getCompetitive salaryLaptopCareer Growth OpportunityFor information on how Dovida processes your personal data please see ourDovida-Candidate-Privacy-Statement-1. pdf