Job Summary: The overall purpose of the role is to lead the strategic, operational, and commercial success of Bharat Mart project by overseeing all aspects of planning, execution, and performance. The General Manager will drive profitability, operational efficiency, and sustainable growth, ensuring alignment with the overarching objectives of the business and the company’s long-term vision. Key Accountabilities: Strategic LeadershipDevelop and lead the execution of strategic plans in alignment with the short- and long-term goals. Continuously assess market conditions, industry trends, and competitive positioning to steer the Bharat Mart in a sustainable direction.
Propose annual business and investment plans, ensuring clear alignment with divisional and organizational strategies. Financial & Operational PerformanceEnsure achievement of annual financial targets through effective planning, cost management, and operational control. Monitor business performance, analyze variances, and implement corrective actions to stay on track with profit and efficiency goals. Lead initiatives to improve the Bharat Mart’s operational efficiency, customer satisfaction, and commercial attractiveness. Corporate Governance & Risk ManagementOversee legal, commercial, and compliance matters to ensure Bharat Mart’s operates within regulatory and corporate frameworks. Ensure all activities are carried out with a strong focus on health, safety, and environmental responsibility.
Develop and maintain effective internal control systems and performance metrics. Organizational & People LeadershipLead a high-performing team by setting clear direction, fostering collaboration, and promoting accountability. Implement organizational structures and capabilities that support agility and delivery of strategic goals. Develop and retain talent through coaching, succession planning, and alignment of individual and team objectives. Stakeholder & Partner EngagementServe as the primary representative of Bharat Mart to internal and external stakeholders, including tenants, partners, and government entities. Build and manage strategic relationships to enhance market positioning and partnership opportunities. Drive brand equity by promoting the market’s value proposition and business philosophy.
Technology & Infrastructure DevelopmentChampion the use of data, technology, and digital tools to enable operational visibility, customer engagement, and decision-making. Oversee the development of IT systems and infrastructure that support business operations and long-term scalability. Execution & OversightLead the execution of Bharat Mart’s business plan and oversee daily operations to ensure alignment with KPIs and strategic intent. Sign off on operational and administrative documents, ensuring legal, ethical, and commercial soundness. Adjust organizational structure and resource deployment as needed to meet evolving business needs. Education, Experience & Skills:
MSc/MA in business administration or relevant fieldProven experience as CEO or in other managerial position with P&L accountabilityIn-depth knowledge of corporate governance and general management best practicesThe ability to focus on identifying and meeting customers’ needs, building long term trusting relationships and partnering to mutual benefit. This encompasses both internal and external customers and develop long term partnerships with them
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