Dutch Customer Success Specialist - Work In Bulgaria - Fully Paid Relocation

Join Mercier Consultancy MD as a Dutch Customer Success Specialist and embark on an unforgettable journey working in the beautiful country of Bulgaria! We are offering a fully paid relocation package, allowing you to immerse yourself in the rich culture and stunning landscapes of Bulgaria while making a meaningful impact in customer success. In this role, you will be instrumental in ensuring that our Dutch-speaking clients receive top-tier support and guidance throughout their engagement with our company.Key ResponsibilitiesServe as the primary point of contact for Dutch-speaking clients, nurturing strong relationships to enhance their overall experienceAssist clients in leveraging our products and services to meet their specific goals and objectivesProactively monitor client satisfaction levels and provide tailored resources for their successMaintain accurate records of client interactions and feedback in our CRM system for ongoing enhancementCollaborate with various teams to troubleshoot client issues and implement effective solutionsStay informed on sector trends to deliver valuable insights and advice to clientsRequirementsFluency in Dutch (both spoken and written) is a must; English proficiency is a plusPrior experience in customer success or related client-facing roles is desirableExceptional communication and interpersonal skillsStrong problem-solving abilities to identify client needs and deliver appropriate solutionsFamiliarity with CRM systems and a solid understanding of technologyA passion for customer satisfaction and a results-oriented mindsetWillingness to relocate to Bulgaria with full relocation support offeredBenefitsCompetitive SalaryMonthly Performance BonusMonthly Accommodation AllowanceFully Paid Relocation PackageFully Paid TrainingPrivate GymAnd Much More...